Advisory AI Foundry Architect

About the Position

Advisory AI Foundry Architect

Join our team in Bangalore, where you will play a pivotal role in guiding sales with AI-enhanced solutions. As a member of our Solution Consulting team, you will significantly impact our future success by supporting Solution Sales. This hands-on technical consultant role involves deep involvement in solution delivery and positioning during sales cycles.

Responsibilities

• Serve as the technical face of Platform and AI in the region
• Build Proof of Concepts (POCs) and accelerators using Platform and AI Agents
• Experiment with LLM improvements, Agentic orchestration, and workflow optimization
• Develop reusable components for regional consumption
• Map to opportunity AI Solution Architects in sprints to support POCs
• Create knowledge assets that scale team and field capability

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• 10+ years of pre-sales solution consulting or sales engineering experience
• Hands-on experience designing and building agentic AI applications
• Proficiency with agent frameworks and modern LLM tooling
• Strong understanding of enterprise integration, APIs, data pipelines, and security/governance considerations for AI
• Proven ability to work directly with customers and translate business problems into technical solutions
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
• Excellent communication skills across both engineering and executive audiences
• Experience working collaboratively with product management, product marketing, partners, and professional services
• Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
• Travel, as necessary

We Offer

• Opportunity to work with a global market leader in AI-enhanced technology
• Be part of a visionary team that empowers organizations to find smarter, faster, and better ways to work
• Competitive benefits and professional growth opportunities

About the Company

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.