AFC Operations Team Lead Italy (Fixed-Term Contract)

About the Position

AFC Operations Team Lead Italy (Fixed-Term Contract)

Company: N26

Location: Madrid

Employment Type: Full time

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About the Opportunity

We are looking for a dynamic Lead (Fixed-Term Contract) to join our AFC Operations Department in Madrid to ensure compliance with applicable regulations and relevant company policies related to Anti-Financial Crime. Our target in AFC is to lead and shape the industry by creating a culture of compliance within N26 that authorities, customers, and stakeholders can trust. This role is crucial to achieve this goal.

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Responsibilities

As AFC Operations Team Lead, you will support all Anti-Financial Crime tasks including AML, terrorism financing, sanctions, KYC, and fraud. Your responsibilities will include:

• Leading and managing a team of analysts and investigators.
• Ensuring timely and accurate investigation of suspicious activities and reporting.
• Overseeing daily operations to ensure compliance with regulatory standards.
• Monitoring and reporting on the effectiveness of AFC controls.
• Coordinating with other departments to implement and enforce/improve AFC policies.
• Developing and implementing process improvements to enhance operational efficiency.
• Supporting responses to audits and regulatory inquiries as needed.
• Fostering a culture of continuous learning and professional development within the team.
• Promoting teamwork and collaboration to achieve shared objectives.

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Requirements

Background:

• Several years of relevant banking experience in Anti-Financial Crime.
• Strong leadership and team management skills.
• Experience with Italian AML/CTF regulation.
• Bachelor’s degree (ideally in law, business, or finance) preferred, but not essential.
• Knowledge of Google Workspace.
• In-depth understanding of Anti-Financial Crime regulations and compliance standards.
• Fluency in English and Italian (spoken and written).
• Ability to deliver with quality and maintain confidentiality.
• Analytical mindset, willingness to think out of the box, and appetite for learning.

Skills:

• Detail-oriented, diligent, and reliable.
• Hands-on mentality and ownership.
• Ability to enjoy a fast-paced working environment, show high willingness to learn, and work autonomously to grasp new topics.
• Ability to coach, mentor, and develop team members.
• Strategic thinking with a focus on process improvement.
• Ability to manage multiple priorities and meet deadlines.

Traits:

• Actively help yourself (and others) be successful.
• Continuously learn and challenge the status quo.
• Think globally, act locally.
• Strong bias for action.
• Give and receive open, direct, and timely feedback.
• Respect and follow internal escalation rules.

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We Offer

• Accelerate your career growth by joining one of Europe’s most talked-about disruptors 🚀.
• Employee benefits that range from a competitive personal development budget, work-from-home budget, discounts on fitness & wellness memberships, language apps, and public transportation.
• As an N26 employee, you will have access to a Premium subscription on your personal N26 bank account, as well as subscriptions for friends and family members.
• Vacation days vary depending on your location of work. Additional day of annual leave for each year of service.
• A high degree of autonomy and access to cutting-edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences, and family statuses.
• A relocation package with visa support for those who need it.

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About the Company

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do, and it’s how we are building the global banking platform the world loves to use. We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.

Founded in 2013, N26 now has 7 million customers in 24 markets. We employ more than 1,500 employees across 3 office locations in Berlin, Vienna, and Barcelona. Besides the main offices, N26 also has local offices in Paris, Madrid, Milan, and São Paolo.

N26 is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

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