Aftersales Business Development Executive - Singapore

About the Position

Aftersales Business Development Executive - Singapore

At ZwickRoell, we are looking for a driven and open-minded Aftersales Business Development Executive to join our team in Singapore. This role is pivotal in driving growth in service revenue and enhancing customer engagement.

About ZwickRoell Pte. Ltd.

Get started with us now! At ZwickRoell, you can look forward to a challenging and innovative areas of responsibility in an agile and internationally minded company. We push materials and components to their limits and deliver reliable test results for our customers. The family-owned ZwickRoell Group is the global market leader for materials testing systems since over 160 years. More than 1,800 employees achieve an annual turnover of 310 million Euros. Well-known local and international manufacturers, researchers & developers as well as Universities from all industries & disciplines rely on our high-tech testing technology from the ZwickRoell Group. We are represented by our own subsidiaries as well as by our sales & service partners in more than 56 countries worldwide.

At ZwickRoell, we are open-minded and passionate about whatever we do! We provide and continuously develop a high-performance culture and actively promote international exchange programs & deployments to develop long-term career paths. We continuously strengthen our operational excellence and act with agility to excite existing customers and to win new customers.

Job Responsibilities

Aftersales Business Growth in Singapore

• Grow service revenue from the installed base in Singapore with a main focus on maintenance and service calibration contracts.
• Drive modernization, upgrade, and accessories sales.
• Increase long-term service contract coverage.
• Regularly visit local customers to build strong customer engagement.

Techno-Commercial Support to Sales Channel in the Region

• Support partners and regional teams in aftersales sales opportunities with technical quotations and commercial support & negotiations.

Business Development Activities

• Develop regional initiatives for modernization, upgrade, accessories, and service expansion.
• Ownership of lifecycle management of installed bases in the region.
• Implement promotional activities for the aftersales business for the region.
• Utilize the CRM system to actively manage aftersale opportunities, quotations, pricing, etc.
• Map competitor aftersales initiatives to develop competitive ZR value-added services.
• Any other ad-hoc duties assigned by the Regional Service Manager.

Your Profile

Education

• Diploma or Bachelor’s degree in Engineering or a related technical field.

Experience

• At least 3-5 years of experience in Sales/ Aftersales of Engineering products.
• Experience in measurement, analytical instruments, or materials testing is advantageous.

Requirements

• Strong communication and presentation skills.
• Passionate towards sales and customer consultations.
• Customer-focused with a strong drive to achieve results.
• Good organizational and time management skills.
• Proficient in Microsoft Office and CRM tools.
• Strong oral & written communication along with presentation skills.
• Travel requirement to local customers in Singapore.

Interested?

Are you open-minded and passionate about what you do?

Please e-mail your detailed curriculum vitae to [email protected]. Only short-listed candidates will be notified.

Please visit www.zwickroell.com to know more about the company.