Agile Coach

About the Position

Creatio is an AI CRM and workflow platform where people and AI agents work together - with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.

We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.

In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.

We are looking for an Agile Coach to join our Engineering department and help strengthen agile ways of working across multiple teams. In this role, you will foster greater team maturity, autonomy, and continuous improvement, enabling scalable agility and driving more effective, sustainable value delivery across Engineering.

Responsibilities

• Grow mature, self-managing teams that own their process, decisions, and outcomes.
• Coach engineering and product roles to make decisions together, without depending on any single point of drive.
• Partner with product management on scope and clear goals.
• Facilitate the hard conversations a team cannot yet run - and hand facilitation back.
• Diagnose what blocks team autonomy and address it with evidence, not opinions.
• Use AI in your own coaching practice.
• Escalate systemic blockers above the team level with data and a proposed direction.
• Support org-wide change initiatives.

Requirements

• 3+ years of experience working with teams in Scrum environments (for external candidates).
• Strong knowledge of Agile frameworks (Scrum/Kanban/Lean) and context-based application.
• Deep understanding of the Software & Product Development Lifecycle and engineering practices (XP as a plus).
• Strong facilitation, coaching, and mentoring skills (incl. adult learning/training).
• Proven ability in systems thinking, working across multiple teams and departments.
• Experience in conflict management, feedback culture, and trust-based relationships.
• Data-informed improvement mindset: EBM, metrics, forecasting, strong remote collaboration skills.
• Proficiency in English and Ukrainian languages.

We Offer

• Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
• Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
• Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
• Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
• Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

About the Company

We wholeheartedly believe in our values.

They guide each decision we make, serving as the path we follow to achieve our goals.

Our Core Values

One Team

Regardless of our location, we always work as one towards the same goal.

Genuine Care

We genuinely care about our customers, partners, and co-workers. This is a defining part of our DNA.

Passion

We find meaning and purpose in what we do. We don’t make excuses and never stop until it’s done.

Strive for Excellence

We push ourselves to deliver according to the highest standards.

Grow Every Day

We work hard to become a better version of ourselves and embrace an everyday improvement approach.

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