About the Position

We are seeking an AI-First Account Manager to manage client relationships and oversee complex social media operations using AI tools.

Why Us?

Compensation: CAD 65,000 to CAD 80,000 per year, depending on experience.
Remote Work: Fully remote role with working hours aligned to US Eastern Time.
Benefits: 33 Days Paid Leave and Benefits.
Clients: Work with globally recognizable brands in US TV and entertainment.
Tools: A high-end, fast computer and all the latest software and AI tools you'll need.
Hours: Pacific Time working hours, generally 9:00am–5:30pm PT.

Responsibilities

Build client confidence and own the relationship and account rhythm.
Represent the client's point of view and keep that knowledge structured and current.
Turn ambiguity into clear direction by translating requests into practical briefs.
Keep delivery joined up by coordinating schedules, approvals, and handoffs.
Develop better workflows by spotting bottlenecks and contributing to their development.
Protect service quality by spotting inaccurate or off-brand work.
Turn reporting into action by translating performance and audience feedback into recommendations.
Keep commitments and account health visible by tracking scope, capacity, approvals, risks, client sentiment, and commercial implications.
Bring the right expertise into the conversation by connecting clients with Storm colleagues.
Make escalations useful by diagnosing blockers and bringing clear context and recommendations.
Build a dependable AI working practice by developing repeatable workflows and verifying outputs.
Keep improving how the work gets done by encoding best methods into reusable skills and workflows.

Requirements

Evidence of personally owning client relationships and complex delivery conversations.
A strong systems mindset.
Confidence understanding workflow tools such as Airtable or comparable systems.
Demonstrable, hands-on use of AI tools and agents in your work or projects.
Strong written and spoken English.
Commercial and delivery judgement.
Confidence interpreting performance information and asking useful questions of specialists.
High ownership and attention to detail.

Nice to Have

Agency, social media, or entertainment experience.

We Offer

Competitive salary.
Fully remote work.
Modern tools and support from our AI Operations team.
Opportunity to develop and improve your working methods.
Team-based work with international colleagues.
Remote-first work with Pacific Time hours.

About the Company

Founded in 2008, Storm Ideas is an international team working with globally recognized clients, particularly across the US TV and entertainment industry. Our work sits at the intersection of media, technology, creativity, and operations. We build products, produce content at scale, design smarter ways for clients and internal teams to work, and keep looking for new ways to improve how the company operates. We are a remote-first, fast-moving company with established clients, a growing team, and a strong appetite for better tools, better systems, and better ways of working. AI is central to how we operate - every team, every role, this one included.

Recruitment Process

Apply: Share your CV and relevant experience. Any work you want to show us? It's optional but would be a bonus!
Video questions: Answer a short set of self-recorded questions about how you work.
First interview: Meet with account leadership or our recruitment team to discuss your experience and approach.
Practical task: Complete a paid practical task, capped at three hours, built around a realistic brief. We'll ask you to show your working, including how you used AI to get it done. Your method interests us as much as your output.
Second interview: Meet with a senior leader to discuss your work, judgement, and fit for the role.

Not sure you tick every box? Apply anyway if this sounds like how you already work. We're more interested in your client judgement, your systems thinking, and how you work with AI than in a perfect traditional CV.

Contact

Apply Now

Storm Ideas Limited, Anderson House, 2nd Floor Breadalbane Street

Edinburgh United Kingdom EH6 5JR

+44 (0) 131 460 8282 • [email protected]

AI-First Account Manager

Job description