AI-First Account Manager - Creative Operations

About the Position

We are looking for an AI-First Account Manager to join our Creative Operations team at Storm Ideas. This role is fully remote, with working hours aligned to US Eastern Time. You will be responsible for managing client relationships with globally recognized brands in US Entertainment, ensuring clear operating clarity, stakeholder context, and systems/process handoffs.

Responsibilities

• Own the account context for selected Creative Operations and Systems / Process Design clients.
• Run the client operating rhythm to ensure meetings, updates, actions, blockers, decisions, and handoffs are well-managed.
• Turn vague client requests into clear next steps, questions, owners, dependencies, and decision points.
• Become highly capable with AI tools and workflows for account management.
• Make clients feel well looked after with clear communication, good energy, strong follow-up, and useful questions.
• Write clear client-ready summaries that make messy work understandable.
• Maintain stakeholder maps, account notes, decision logs, follow-up trackers, and reusable context.
• Work closely with Account Management, Creative Operations, AI Operations, and technical colleagues.
• Understand creative and operational workflows to challenge weak assumptions and explain tradeoffs.
• Spot when a client ask is really a workflow, visibility, approval, stakeholder, or operating-rhythm problem.
• Help internal teams avoid overbuilding, underscoping, or saying yes before the client need is clear.
• Improve the way account knowledge is captured, summarized, shared, and reused over time.

Requirements

• Demonstrable experience owning client relationships, stakeholder communication, account delivery, or complex operational conversations.
• Strong written and spoken English.
• High agency and structured thinking.
• A serious interest in becoming an expert at AI-enabled account management.
• Strong client presence and comfortable working around workflow and collaboration tools.
• Enough systems/process literacy to understand what is being built, why it matters, where the risks are, and how to explain it to non-technical stakeholders.

Nice to Have

• Experience with Airtable, Notion, Asana, Slack, Teams, or similar systems.

We Offer

• Up to USD 50,000 salary on a full-time, contractor contract.
• Fully remote role with modern hardware and AI-enabled workflows.
• Access to benefits (country dependent).

About the Company

At Storm Ideas, we supercharge the digital presence of some of the biggest names in US TV and entertainment. Since 2008, our international team has delivered bold, forward-thinking solutions for globally recognized clients. We are committed to safely exploring the potential advantages of AI, integrating it thoughtfully into our work where possible, and guiding our clients through new possibilities when they’re open and ready for them.

Recruitment Process

• Online video interview with short recorded answers to role-relevant questions.
• First interview with the hiring manager.
• Follow-up technical exercise, compensated and designed to test skills relevant to this position.
• Final interview and exercise review with the hiring manager and COO.

Contact

Apply Now

Storm Ideas Limited, Anderson House, 2nd Floor Breadalbane Street

Edinburgh, United Kingdom, EH6 5JR

+44 (0) 131 460 8282 • [email protected]

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