AI-First Account Manager

About the Position

AI-First Account Manager

We are looking for an AI-First Account Manager to join Storm Ideas, an international team working with globally recognized clients, particularly across the US TV and entertainment industry. This role involves owning client relationships and managing complex social media operations using AI tools.

Why Us?

• Compensation: USD 38,000 to USD 50,000 per year, depending on experience.
• Location: Fully remote, aligned with Pacific Time (9:00am–5:30pm PT).
• Clients: Work with globally recognizable brands in US TV and entertainment.
• Tools: Access to high-end computers and the latest software and AI tools.

Responsibilities

• Build Client Confidence: Own the relationship and account rhythm, using AI tools and agentic workflows.
• Represent the Client's Point of View: Understand and keep the client's mission, audience, strategy, and preferences structured and current.
• Turn Ambiguity into Clear Direction: Translate requests into practical briefs with clear objectives and success criteria.
• Keep Delivery Joined Up: Coordinate schedules, approvals, and handoffs across client teams and specialists.
• Develop Better Workflows: Identify and resolve bottlenecks, missing information, and duplicated effort.
• Protect Service Quality: Ensure the accuracy and effectiveness of work, including AI-generated content.
• Turn Reporting into Action: Translate performance and audience feedback into actionable recommendations.
• Keep Commitments and Account Health Visible: Track scope, capacity, approvals, risks, and client sentiment.
• Bring the Right Expertise into the Conversation: Connect clients with the appropriate Storm colleagues.
• Make Escalations Useful: Diagnose and resolve blockers with clear context and recommendations.
• Build a Dependable AI Working Practice: Develop and improve workflows for account preparation, action tracking, and quality checks.
• Keep Improving How the Work Gets Done: Encode best methods into reusable skills and workflows.

Requirements

• Core Skills:

  • AI tools
  • Client relationships
  • Social media operations
  • Systems mindset
  • Workflow tools
  • AI agents

• Secondary Skills:

  • Strong written and spoken English
  • Communication
  • Account management
  • Social media
  • Entertainment

What We Offer

• Modern Tools & A Real AI Stack: Work with modern tools and support from our AI Operations team.
• Your Methods Can Become How The Team Works: Share and implement better ways of working.
• Team-Based: Collaborate with international colleagues across various departments.
• Remote-First & Pacific-Time Aligned: Fully remote role with Pacific Time hours.

Recruitment Process

1. Apply: Share your CV and relevant experience.
2. Video Questions: Answer a short set of self-recorded questions about how you work.
3. First Interview: Meet with account leadership or our recruitment team.
4. Practical Task: Complete a paid practical task using AI tools.
5. Second Interview: Meet with a senior leader to discuss your work and fit for the role.

Not sure you tick every box? Apply anyway if this sounds like how you already work. We're more interested in your client judgement, your systems thinking, and how you work with AI than in a perfect traditional CV.

About the Company

Founded in 2008, Storm Ideas is an international team working with globally recognized clients, particularly across the US TV and entertainment industry. Our work sits at the intersection of media, technology, creativity, and operations. We are a remote-first, fast-moving company with established clients, a growing team, and a strong appetite for better tools, better systems, and better ways of working. AI is central to how we operate - every team, every role, this one included.

Contact

Apply Now

Storm Ideas Limited, Anderson House, 2nd Floor Breadalbane Street

Edinburgh United Kingdom EH6 5JR

+44 (0) 131 460 8282 • [email protected]

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