AI Live Operation Executive, D2C

About the Position

We are looking for a proactive and detail-oriented AI Live Operation Executive to manage the day-to-day execution of AI-powered livestream projects. This role combines client servicing, AI livestream operations, and content management to ensure seamless live sessions and outstanding client experience.

Responsibilities

AI Live Operations

• Set up and manage AI Live operations across livestream platforms.
• Configure livestream settings, products, promotions, and operational workflows before each live session.
• Monitor livestream performance and troubleshoot operational issues in real time.
• Follow and supervise livestream schedules to ensure smooth execution.

Content & AI Training

• Develop and optimize livestream scripts based on campaign objectives and brand guidelines.
• Train and fine-tune AI Text-to-Speech (TTS) models to deliver natural and engaging voice outputs.
• Continuously improve scripts and AI performance based on livestream results and client feedback.

Client Account Management

• Serve as the primary day-to-day contact for assigned clients.
• Coordinate project timelines, deliverables, and operational requests across internal teams.
• Provide regular updates, collect feedback, and ensure client satisfaction throughout project execution.
• Support campaign reporting and recommend operational improvements.

Requirements

• Bachelor's degree in Business, Marketing, Communications, E-commerce, or a related field.
• 1–3 years of experience in Account Management, E-commerce Operations, Livestream Operations, or Digital Marketing.
• Experience with TikTok Shop, TikTok LIVE, or other livestream commerce platforms is highly preferred.
• Strong project coordination and communication skills.
• Excellent organizational skills with the ability to manage multiple projects simultaneously.
• Detail-oriented, proactive, and able to work in a fast-paced environment.
• Comfortable working with AI tools and willing to learn emerging AI technologies.
• Experience in AI-generated content or AI livestream solutions is a plus.
• Familiarity with Text-to-Speech (TTS), AI avatars, or conversational AI is highly preferred.
• Basic understanding of TikTok Shop operations and livestream best practices is preferred.
• Experience working in an agency environment is a plus.

We Offer

• Competitive Salary
• Performance Review (2 times per year)
• Performance Bonus (1 time per year)
• Private health Insurance
• MacBook to be provided
• Good chance to explore new trends in the digital market
• Opportunity to learn and work with the most advanced advertising technology platforms
• Work in professional, active, international and dynamic environment

About the Company

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