AI Outcome Engineer, Forward Deployed Engineering
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Job description
About the Position
AI Outcome Engineer, Forward Deployed Engineering
In most instances, this position requires in-person interviews as part of the hiring process. Google welcomes people with disabilities.
Location: Milan, Metropolitan City of Milan, Italy
Responsibilities
- Partner with Account teams and Practice Customer Engineers (CEs) during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
- Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
- Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
- Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.
Requirements
- Bachelor’s degree or equivalent practical experience.
- 5 years of experience troubleshooting technical issues for internal/external partners or customers.
- Experience with technical delivery strategies and interfacing with product or engineering organizations.
- Experience in system design or orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI).
- Experience with enterprise integrations (APIs, enterprise content management (ECMs), identity), Cloud infrastructure, or AI/ML model deployments.
Nice to Have
- Experience interfacing directly with core product/engineering organizations regarding infrastructure or AI/ML model deployments, managing technical delivery strategies, and debugging systems.
We Offer
- Competitive salary range: €90,000 - €92,000 (EUR) + 15% bonus target + equity + benefits
- Opportunity to work in a global, innovative company
- Professional growth and development opportunities
About the Company
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.
Learn more about benefits at Google.
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Technology / Internet Services