AI Technical Writer (HealthTec Domain)

About the Position

We are seeking a Senior AI Technical Writer for our HealthTec domain to create and maintain customer-facing and internal documentation across audiology software products. The role requires the ability to travel across the EU.

Responsibilities

• Own customer-facing product documentation and release communications – defining what gets communicated, at what level of detail, and in what voice across all products;
• Direct AI agents - write precise prompts and orchestrate agent pipelines to draft release documentation from ADO/Jira items, changelogs, and QA reports;
• Audit for accuracy - catch factual errors, hallucinations, version mismatches, and feature descriptions that don't reflect the shipped product;
• Calibrate for audience - adapt content for end users, clinic admins, and technical integrators; enforce the right depth and terminology for each;
• Maintain voice and brand - uphold the style across all customer-facing documentation. Partner with product and design teams to occasionally create and refine in-product UI text, microcopy, workflows, and user guidance, acting as a UI/UX writer when needed;
• Triage and scope - decide what crosses the threshold for public communication and build that policy into repeatable agent workflows;
• Manage source inputs - pull from and reconcile ADO/Jira tickets, QA sign-offs, product specs, and developer notes as inputs to the documentation pipeline;
• Improve processes - continuously refine prompt templates, review checklists, and tooling to raise quality and reduce cycle time;
• Manage translations and translated documentation - coordinate documentation localization across products, currently up to 16 languages per product, ensuring consistency, accuracy, and timely delivery of translated customer-facing content;
• Define and maintain documentation standards, templates, review processes, and best practices across products.

Requirements

• 5+ years in technical writing, product documentation, or developer communications - ideally in a SaaS or healthcare software environment;
• Demonstrated experience using AI tools (LLMs, AI writing assistants, or agent workflows) in a production documentation context;
• Strong information architecture instincts - you know how to structure content for the reader, not the developer;
• Sharp accuracy auditing skills - you can spot a plausible-but-wrong feature description and know how to verify it;
• Experience working directly with product management and engineering in an agile/sprint environment;
• Familiarity with ADO, Jira, or similar issue-tracking systems as documentation source material;
• Excellent written English; concise, direct, and consistent under pressure of release cycles.

Nice to Have

• Experience in audiology, healthcare IT, or regulated software industries;
• Hands-on work with prompt engineering or custom AI agent configuration;
• Familiarity with docs-as-code workflows or structured authoring environments;
• Experience writing for multiple distinct audience segments from a single source;
• Experience managing translated documentation or localization workflows across multiple languages;
• Proficiency in one or more languages in addition to English.

We Offer

• Initial Interview: If your background fits the role, we’ll invite you for an interview with a Talent Acquisition Specialist.
• Technical Interview: Depending on the position, you may complete a technical assessment or test task.
• Client Interview
• Final Decision: After all steps, we’ll get back to you with the result and next steps.

About the Company

Opinov8 is a company that values transparency and aims to make the hiring process smooth and efficient. We are committed to finding the perfect match for both the company and the candidate.

Locations

• City: Europe
• Remote status: Fully Remote

Employment Type

• Type: FULL_TIME