Job Description, Responsibilities & Requirements
About the Position
We are seeking an experienced Anaplan Support Consultant to join our team in Pune, India, specializing in Anaplan Connect, FP&A model handling, and incident resolution.
Responsibilities
- Troubleshoot and provide solutions, Root Cause Analysis for incidents raised by business users/L1 team.
- Troubleshoot issues related to application access, process, scripts, etc.
- Handles Anaplan planned downtimes individually.
- In case of incident with product quality issue, ensure PR is created and tagged against the incident before closing it.
- Perform UAT testing for projects owned by operations like new market adoption, simple logic change, etc.
- Prepare, present changes in change advisory board and own production implementation.
- Coordinate and manage discussions with other support teams and business users.
- Effectively communicate with stakeholders and business users.
- Think creatively to solve the user problem with a holistic and simple solution.
- Drive best practices within teams with respect to operations standards and guidelines.
- Ability to learn and adapt to new frameworks/technologies.
Requirements
-
Must have
- Strong knowledge of Anaplan Connect, ALM Synch, Financial Planning & Analysis (FP&A) model handling.
- Strong knowledge of troubleshooting and resolving incidents, Job failures.
- Ability to analyze/root cause the PRs created for the Anaplan support models.
- Versatile with Agile Ops / SCRUM / ServiceNow.
- Prior work experience in Anaplan Support projects.
- Good communication skills.
- Flexibility to work in the US timezone.
-
Nice to have
- Basic knowledge of Cloud Services.
- Knowledge in SRE, ITIL, AgileOps.
- Able to work independently and interact with the business community, L3 team to come up with solutions.
We Offer
- Competitive salary
- Opportunity to work in a dynamic and innovative environment
- Professional growth and development opportunities
About the Company
Luxoft is a global leader in digital transformation and technology services, providing innovative solutions to clients across various industries. Join our team and be part of a company that values excellence, collaboration, and continuous learning.
Apply Now
Interested candidates are encouraged to apply with their updated resume and relevant certifications.
Location: Pune, India
Employment Type: Full-Time
Experience Level: Senior
Language: English (B2 Upper Intermediate)
Req. VR-123680