AOG & Operational Supply Chain Team Leader

About the Position

AOG & Operational Supply Chain Team Leader

At TUI, our Engineers are vital to keeping our aircraft – and our customers – moving safely and smoothly. From day one, you’ll be part of a skilled global team, supporting operations across our network and helping to ensure every aircraft is ready to fly on time and to the highest standards. You’ll work closely with engineers, flight crews, and ground teams, making smart decisions in fast-paced environments. Your work behind the scenes makes the holiday magic happen – when our aircraft are in top shape, everything else falls into place. Success means being a reliable, safety-first problem solver who brings the TUI spirit to life with every turnaround.

Location: Luton, GBR

Employment Type: Full Time

Work Location Type: Hybrid

Responsibilities

• Lead a dedicated team responsible for delivering critical aircraft parts, tooling, and logistics support.
• Drive improvement of general procurement processes to increase efficiency and ensure compliance.
• Ensure correct ordering, purchase order placement, track delivery compliance, and accounts payable issue resolution.
• Work closely with the Operational Supply Chain Team Leaders across the group.
• Understand how to get the best from our AMOS system, improving processes and tools.
• Coordinate all staff allocated to their control within your work area, providing briefings, guidance, and support.
• Monitor task progress and take necessary action to deliver in agreed timescale / budget.
• Accountable for monitoring team compliance with departmental procedures; Health and Safety, Airport Regulations, and Bylaws.
• Review staff resource plans & training matrix to ensure sufficient staff are available to meet the required departmental work commitments and regulatory requirements.
• Agree appropriate targets that will allow performance to be measured, and take necessary action if effectiveness falls.
• In the absence of the Northern Region Operational Supply Chain Manager, assume responsibility.

Requirements

• Degree level / NVQ level 5 or equivalent.
• Aviation background with management experience.
• Strong IT skills and knowledge of engineering systems.
• Experience in managing and delivering change in a unionised environment.
• Excellent communication, presentational, and negotiation skills.
• Proven ability to employ analytical tools to improve performance.
• Understanding of Human Factors within the maintenance environment.
• Demonstrable capability of effective performance management.
• Strong communicator and negotiator.
• General financial and commercial acumen.

Nice to Have

• Experience with AMOS system.
• Knowledge of Human Factors in the maintenance environment.

We Offer

• Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support.
• Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
• A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
• Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.
• Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

About the Company

We’re not here to only follow the map. We’re here to redraw it. This is how we work, lead, and grow: with purpose, personality, and just enough edge to keep things interesting - detours and all.

Trusted: We say what we mean, do what we promise, and own it when things don’t go our way. We show up - for our people, partners, and customers. Every. Single. Time.

Unique: We’re unapologetically ourselves. We celebrate diverse perspectives, play to our strengths, and bring our full selves to work. Cookie-cutter? Not our style.

Inspiring: We bring the spark. From fresh ideas to everyday improvements, we go the extra mile - with curiosity, pride, and a smile that says, “Let’s TUI it.”

DEI-Statement

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

Security Clearance Statement

At TUI, safety is our top priority. We conduct thorough background checks on all employees who join our Airline.

Rest assured; we’ll guide you on the necessary information you need to provide at each stage. Please note that if you are applying for a role in the UK, you must ensure you can provide a full 5 years referencing, plus a criminal record check for all countries you’ve resided in for more than 6 months in the past 5 years.

#LI-AW1

Apply Now

Apply by Chat | Apply by Form

For questions about the job, please email: [email protected]

Please note: For enquiries only. Applications are only accepted online.