Tech Stack
Job Description, Responsibilities & Requirements
About the Position
Appearance Quality Control Specialist
Location: Bucharest, Romania
Company: ARRISE
About Us
What makes ARRISE different?
We’re more than a company-we’re a community of over 10,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Serbia, UAE, and beyond.
We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere.
We don’t just build products-we build opportunities, invest in our people, and foster growth at every level.
Role Description
The Appearance Quality Control Specialist ensures consistent compliance with Appearance Guidelines by combining real-time monitoring and reporting (quality control) with expertise in visual presentation (appearance). The role supports both adherence to standards and the continuous improvement of employees’ on-camera image and overall visual consistency.
Responsibilities
- Monitor live tables and report irregularities in employees’ appearance, ensuring compliance with approved Appearance Guidelines and company procedures, and offering improvement recommendations.
- Create and update documentation related to employees' appearance.
- Handle Appearance Change Requests submitted by employees.
- Propose changes to existing procedures, guidelines, uniform items, and makeup/hairstyling looks.
- Contribute to research and testing projects aimed at enhancing the consistency of dealers’ appearance on camera or optimizing personnel allocation strategies.
- Organize and participate in Appearance workshops, trainings, and discussions.
- Update Appearance Guidelines as requested by Management.
- Maintain effective communication with employees regarding their appearance to ensure a positive employee experience.
- Support stylist activities as needed, including performing makeup operations, hairdressing, covering tattoos, and related tasks such as cleaning used brushes and workspaces.
- Perform additional tasks within the allocated work time.
Requirements
- Excellent command of Appearance Guidelines across all games.
- Strong attention to detail.
- English proficiency at an intermediate level.
- Basic to intermediate PC skills (Microsoft Office proficiency, reasonable typing speed, ability to take screenshots).
- Ability to communicate in a friendly and professional manner.
What We Offer
- Tremendous growth opportunities in a strong, agile, and fast-moving international enterprise.
- Private health insurance from day one.
- Free delicious meals in 3 variations every day.
- Free gym pass after 6 months.
- Daily massage at the office.
- “Refer a Friend” Bonus for every successful hire in Live Casino.
- A vibrant and technologically advanced work environment where you play a key role in delivering exceptional gaming experiences in collaboration with talented international teams.
Ready to Elevate Your Career?
Join ARRISE Today!
Additional Information
- Position may require onsite presence.
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