Application Engineer (AE)
Primary stack
Job description
About the Position
Join the AurosIQ team!
AurosIQ is expanding, and we are looking for new talented members to join the AurosIQ team.
AurosIQ is a fast-growing organization, that offers many opportunities to expand your career. We offer competitive benefits, including: paid vacation, flexible work hours, health insurance, 401k, and life insurance. We do our best to provide you with the right tools and support to be successful.
Don’t let our casual dress code, bonding activities, and laid-back lounge workspace fool you… we are a team of go-getters, driven to develop the next-generation knowledge system and to provide services that promote and enable its adoption.
Our team is built around these core values: taking initiative, doing the right thing, trusting the team, being passionate, being accountable, and being open. Do we share the same values? If so, we would love to talk with you about the opportunity to join our team!
Want to learn more about our culture? Follow us on LinkedIn!
Role Overview
We are seeking individuals who possess excellent creative, technical, and interpersonal skills. These skills support the AurosIQ AE’s role as a technical consultant. AurosIQ AEs will advocate, educate, and assist in all relevant matters during the adoptions of the AurosIQ platform by a customer.
Key Responsibilities
- Act as point of contact and customer interface to gather system requirements from AurosIQ software customers
- Convey AurosIQ system requirements to software development team members
- Collaborate with internal and external team members to define system requirements
- Assist in the implementation of new program solutions
- Facilitate the upkeep of customer standards through providing engineering and process expertise within our AurosIQ knowledge management system
- Exercise diplomacy in resolving issues related to the engineering process and conflicting customer performance expectations
- Assist in internal test, and R&D efforts
Qualifications
- Bachelor’s degree in an engineering or related technical field
- Knack for quickly learning and understanding new software tools
- Confident using problem solving skills to provide customer solutions
- Clear and effective communications skills, both oral and written
- High results-driven initiative
- Able to work individually or in a team setting
AurosIQ is a challenging environment that offers growth, opportunity, and the chance to make a difference. We hope you can join us on our journey.
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Auros is the leading enterprise solution for a fundamentally new approach to managing technical knowledge — called ‘Knowledge Aware.’Auros Knowledge Systems is the developer and leader in providing Knowledge Aware software and services. We have become the go-to enterprise solution for active knowledge, which has proven valuable in multiple disciplines, including: manufacturing engineering, plant operations, product development, project management, supplier quality, and quality. Auros is used by over 36,000 active global users, at many successful globally recognized organizations.