Tech Stack
Job Description, Responsibilities & Requirements
About the Position
Application Manager & Platform Owner
Barcelona, Spain
Full-time
Permanent employee
About the Company
ARE-YOU-READY?
At isolutions, we have been shaping the future since 1999 – our own and that of our customers! #WeShapeTheFuture
Here, you get the chance to make a real impact and create value for companies in Switzerland. With the latest Microsoft technologies – from Power Platform and Azure to Copilot – we are shaping the digital workplace of tomorrow!
We passionately develop smart, ambitious, and creative solutions in a team of experts driven by entrepreneurial spirit, transparency, and a strong do-it-yourself mentality.
What can you expect from us?
- Continuous Learning from Day 1: We support your personal and professional development with both time and financial resources.
- Strong Company Culture: Open communication, helpfulness, authentic collaboration, and a true learn-it-all mindset.
- Living New Work: Flexible working hours and the freedom to work hybrid from Barcelona or remotely from anywhere in Spain.
- International Environment: Work with people from diverse backgrounds and collaborate with colleagues across Switzerland in Bern, Basel, and Zurich.
- Room to Shape and Create: With us, you can actively contribute ideas and create real value for our clients and the team.
- Master a New Language: We offer free language courses in German, English, Catalan, and more.
About the Position
The Internal IT team is responsible for all IT-related matters of our employees, from workplace devices to the company-wide application landscape. We rely on modern equipment, cloud technologies, and powerful tools to optimally support our employees and create sustainable business value. In doing so, we make a key contribution to the success of our company.
As a Senior Application Manager, you take ownership of our ServiceNow platform and ensure its stable operation as well as its continuous strategic development. You think end-to-end, connect business needs with platform capabilities, and ensure that ServiceNow evolves as a central backbone for our internal IT processes.
This role is aimed at a personality who takes responsibility, enjoys working across departments, and creates sustainable solutions with a pragmatic, hands-on mindset.
Join an amazing team of strong-performing thinkers and skilled professionals, collaborating with colleagues based in Spain and Switzerland.
Responsibilities
- Ownership of the ServiceNow platform, ensuring stable operation, governance, and continuous improvement.
- Responsibility for the strategic development of the ServiceNow platform and its alignment with internal IT processes and business needs.
- Operation, maintenance, and configuration of the platform, including workflows, modules, and integrations.
- End-to-end ownership of platform changes and improvements: from requirements gathering through configuration, testing, and user adoption to productive release.
- Ensuring a stable production environment, including incident, problem, and change management within ServiceNow.
- Planning and coordinating releases, platform updates, and upgrades.
- Close collaboration with application managers, developers, and data engineers to integrate ServiceNow with the broader application landscape.
- Coordination of internal stakeholders and external partners to ensure sustainable platform evolution.
- Driving best practices around platform governance, security, scalability, and process standardization.
Requirements
- Solid experience (around 5+ years) working with ServiceNow, ideally in a platform ownership, application management, or administrator role.
- Experience operating and evolving enterprise platforms or business-critical applications.
- Strong understanding of IT service management processes and platform-based workflows.
- Strong ownership mindset with the ability to connect technical platform capabilities with business needs.
- Hands-on mentality with the ability to configure and adapt platform functionality independently.
- Experience working with integrations, workflows, or low-code platform configurations.
- Structured, independent, and solution-oriented working style.
- Very good English skills for collaboration with international teams and stakeholders. German language skills are considered a strong asset.
We Offer
- Competitive salary
- Opportunity for professional growth
- Flexible working hours
- Hybrid work model (Barcelona or remote within Spain)
- International work environment
- Free language courses in German, English, Catalan, and more
About the Company
At isolutions, we have been shaping the future since 1999 – our own and that of our customers! #WeShapeTheFuture
Here, you get the chance to make a real impact and create value for companies in Switzerland. With the latest Microsoft technologies – from Power Platform and Azure to Copilot – we are shaping the digital workplace of tomorrow!
We passionately develop smart, ambitious, and creative solutions in a team of experts driven by entrepreneurial spirit, transparency, and a strong do-it-yourself mentality.