About the Position

Application Production Support

Porto, Porto District, Portugal

The candidate will provide application support within the Banking and Financing Services area for the Germany Applications.

Responsibilities

Support the business in their IT needs and understand the business workflows and scenarios
Maintaining a proper coverage in their designated shift
Voluntarily picking up work and tasks as received over email, tickets or in person.
Provide business, team members and other project/task partnering teams updates on the issue/task/project.
Documenting and training other team members
Shadow other team members and seek to learn to improve day to day coverage of the platforms
Sharing knowledge within the team as well documenting the issues/incidents for better follow up
Improving day to day tasks by writing scripts and automate tasks that are procedure oriented.
Understand the underlying issue and the associated patch fix/release and identify systemic issue
Availability to work during Holidays / Weekends as per pre-defined needs and on a rotational basis with the rest of the team

Good knowledge and capabilities in scripting languages, network, Windows, and Linux environments
Oracle weblogic knowledge is a plus
Oracle SQL knowledge is Mandatory
ITIL understanding is also a plus.
Ansible

[Company description if present]