Applications Support Tech Lead Analyst, Vice President

Job Req Id: 26969073

Location(s): Kowloon, Kowloon City, Hong Kong SAR

Job Type: On-Site/Resident

Posted: Aug. 24, 2026

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About the Position

The Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities

Partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implement solutions.
Provide expertise in area and an advanced level of understanding of the principles of apps support.
Formulate and define systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements.
Partner with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.
Work closely with Product Owners, Business Analysts, and Systems Analysts to determine and document Systems impacts and support requirements.
Consider the implications of the application of technology to the current environment.
Identify risks, vulnerabilities, and security issues; communicate impact; propose risk mitigation options.
Act as advisor or coach to new or lower level analysts; allocate work.
Provide in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
Directly impact the business by influencing strategic functional decisions through advice, counsel, or provided services.
Persuade and influence others through strong and comprehensive communication and diplomacy skills.
Perform other duties and functions as assigned.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.

Requirements

Experience: 6-10 years
Skills:
- Practical problem solving and strategic thinking skills
- Demonstrated leadership, interpersonal skills, and relationship-building skills
- Service-oriented attitude
- Ability to work in a fast-paced environment
- Experience working or leading requirement gathering efforts for multiple large development projects at one time
- Proficient using basic technical tools and systems
- Good interpersonal and communication skills

Education

Bachelor’s/University degree, Master’s degree preferred

Job Family Group

Technology

Job Family

Applications Support

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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Applications Support Tech Lead Analyst, Vice President

Job description