Apprenticeship: IT Specialist for System Integration

About the Position

Apprenticeship: IT Specialist for System Integration

Join our team at Wickeder Westfalenstahl GmbH and embark on a comprehensive training journey in an experienced IT team. This apprenticeship offers insights into diverse areas of responsibility, from user support to system administration.

Responsibilities

• Support in 1st-level support with receiving, analyzing, and processing IT requests
• Assistance with installation, configuration, and maintenance of workstations, mobile devices, printers, and peripheral equipment
• Support of 2nd-level support in troubleshooting more complex IT environments
• Support of Microsoft 365 applications, Windows clients, and basic network services
• Participation in user and rights management as well as documentation of IT processes
• Insights into server, network, backup, and security solutions
• Support in IT projects, rollouts, and continuous improvement of internal IT services

Requirements

• Good school-leaving certificate, ideally secondary school certificate (Mittlere Reife), technical college entrance qualification, or Abitur; alternatively, a completed or ongoing school-based IT training program, for example as an IT Assistant (ITA)
• Strong interest in IT systems, networks, operating systems, and technical contexts
• Enjoyment in supporting users in a friendly, understandable, and solution-oriented manner
• Analytical thinking, willingness to learn, and a structured and careful way of working
• Team spirit, reliability, sense of responsibility, and strong communication skills
• Initial practical experience in IT, for example through internships, school projects, or private IT activities, is an advantage but not a requirement

We Offer

• Comprehensive, practice-oriented training in an experienced IT team
• Insights into diverse areas of responsibility, from user support to system administration
• Mentorship by experienced colleagues and gradual assumption of independent tasks
• Modern IT work environment with diverse learning and development opportunities
• Collegial work environment with short communication channels
• Prospect of long-term collaboration after successful completion of the apprenticeship
• Family-like working atmosphere
• Apprenticeship remuneration according to the collective bargaining agreement of IG Metall NRW
• 30 days of vacation per year

About the Company

Wickeder Westfalenstahl GmbH is a leading company in its industry, providing a supportive and dynamic environment for professional growth and development.