Associate Data Quality Analyst

About the Position

Ready to be a Titan?

ServiceTitan is looking for a Data Quality Analyst to join our Data Engineering department. Strong candidates will have basic knowledge of the SQL server, TSQL, and ETL operations in addition to strong analytical and critical thinking skills. The most critical portion of the role is deconstructing and re-interpreting databases from other software to translate them into our database. It also includes support of existing, and development of new automated import methods. The candidate will work closely with cross-departmental resources to ensure on-time delivery of transferred data for customers' adoption of ServiceTitan.

The Data Quality Analyst will receive projects and deadlines from the Data Engineering or Implementation Departments. The ability to own tasks, clearly communicate requirements, delays, completion, and prioritize a constantly shifting schedule of deadlines is paramount. The candidate will sometimes work directly with a customer when evaluating new software to review the data in its source software, present cleanups to the larger data team, and work cross-functionally between the client, data engineer, and Onboarder.

This work is highly critical to our implementation process and in reducing overall data migration time. It is the lynchpin of the sales and onboarding process. Data concerns are a blocker for most of our customers, so delivering high-quality, highly accurate transfers is absolutely crucial and greatly appreciated by both our customers and our company.

Responsibilities

• Manage a wide variety of tasks with shifting priorities and tight deadlines
• Clearly communicate project status and updates with internal and external clients in a timely manner for successful delivery
• Find and employ methods for transferring sources of data we have not previously encountered
• Evaluate and understand database structures and interpret them into the ServiceTitan data model
• Write queries to correct, reformat, or move data
• Update and maintain a repository of useful scripts

Requirements

• 1+ years of experience with SQL Server 2008/2012/2014/2016
• Strong communication skills
• Basic knowledge and experience in T-SQL
• Basic understanding of database and data model concepts
• Experience in C# or Java is a plus
• Strong analytical and critical thinking skills
• Ability to identify relationships within databases and infer the developers' intent based on structure and values
• Ability to work effectively within a team environment with tight deadlines and high expectations

We Offer

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (available to employees and their dependents day 1), parent and siblings’ insurance, wellness benefit, office massage, etc.
• Support for Titans at all stages of life: Parental leave and support, financial planning tools, Employee Assistance Program services, and more.

About the Company

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.