About the Position

Associate Director, Strategic Sales

Location

London, United Kingdom

Employment Type

Full-time

Department

Sales

About the Role

At PPRO, we simplify access to local payments, providing a platform that empowers giants like PayPal, Stripe, and Microsoft to connect with billions of consumers worldwide. We are on an ambitious mission to triple our growth by 2028. Our diverse team of proud payments experts spans over 50 nationalities across 10+ global locations, driving our innovation. This is a people-first, high trust environment where you’ll have the autonomy to make a massive impact, own your work end-to-end, and grow through broad exposure, meaningful challenges, and continuous learning.

The Purpose

Our customers are already using us. Most of them aren't using everything they could. This role exists to change that. You'll be our first Associate Director focused solely on global cross-sell, sitting inside Account Management and working across our full portfolio. There's no inherited playbook here: you're writing it. That means identifying where our broader payments and product suite solves problems customers haven't yet asked us to solve, and building the commercial motion to get those products adopted at scale.

Responsibilities

Build the framework for how we identify, prioritize, and pursue cross-sell opportunities across our global account base. Own the outcomes end to end.
Represent PPRO's full product ecosystem in senior client meetings, executive reviews, and commercial negotiations.
Use account analytics, transaction data, and market intelligence to find cross-sell targets and move quickly when the picture changes.
Align Sales, Product, Marketing, Legal, and Regional Operations around shared account growth plans, without direct authority over any of them.
Share frameworks, deal learnings, and best practice with Account Managers to raise the commercial capability of the broader team.
Manage your portfolio with full ownership, knowing when to escalate and when to push through.

Requirements

A track record of driving net-new revenue within existing enterprise accounts, not just winning new logos.
Experience in strategic sales, account management, or commercial partnerships in payments, fintech, or complex B2B environments.
Comfortable building structure in ambiguous situations. You don't need a process to exist before you can start.
Strong data instincts. You'll back your calls with numbers where they exist, and use sound judgement where they don't.
Proven ability to influence and align cross-functional, cross-regional teams at senior levels.
Fluent English; additional languages are a genuine advantage given the global scope of the portfolio.

Nice to Have

Experience in a similar role with a global scope.
Advanced degree in Business, Finance, or related field.

We Offer

Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 28-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year.
Learning and Development - We offer a GBP 500 annual budget to support your professional growth-because investing in your development benefits us all. In addition, we provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role.
Insurance - We want our employees to benefit from various insurances including a medical insurance (AXA health care plan) and a 5% matching pension plan through Royal Pension London.
Enhanced Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments.
Workplace Nursery Scheme - Save on childcare through salary exchange.
Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet.
Mental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.
Pet-friendly office - Because work is better with your paw-tners by your side.

About the Company

Our HQ office on Procter Street, is a short walk from Holborn, Farringdon and Covent Garden so if you’re a foodie there’s plenty nearby. The office is befitting a tech business and is set up for cross team collaboration.

Our Principles

We get things done: We are courageous; we take ownership, make decisions and get things done.
We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent.
We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.
We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement.
We work as a team: We collaborate closely and value team success over individual achievement.

Diversity and Inclusion

Payments only work when they reflect how different people actually pay, and we build teams the same way: our people span more than 50 nationalities, and that mix is exactly what makes us good at this. So if you're reading this and wondering whether you tick every box, apply anyway. We're far more interested in what you'll bring than a perfect match on paper.

We welcome applicants of every background, identity, and experience, and we make sure our hiring process is accessible to everyone. If you need an adjustment at any stage, just let us know: we're happy to help.

Additional Information

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our Candidate Privacy Policy.

Associate Director, Strategic Sales

Job description