Associate Field Service Technician - Northwest Chicago - Transport
Job description
About the Position
Associate Field Service Technician - Northwest Chicago - Transport
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- Arlington Heights, IL, 60004, US
- United States of America-Illinois-Elk Grove Village
- United States of America-Illinois-Schaumburg
Responsibilities
As an Associate Field Service Technician, you will:
- Play a key role in supporting a designated service territory along with repairing and delivering Stryker equipment with a focus on Transport solutions.
- Work with a diverse range of products, including stretchers, transport chairs, bed frames, and temperature management systems.
- Perform all required quality control checks and preventative maintenance, global hold repairs, and wireless upgrades.
- Utilize computer software to complete documentation, order parts, reference training materials, and more.
- Present the highest level of customer etiquette in support of the sales team, and promote increased equipment and service usage by establishing and maintaining effective customer relationships.
- Work mostly independently and engage in opportunities to support and collaborate with teammates across the business, including assisting on Field Service projects and initiatives.
- Adhere to and maintain excellent Field Service metrics; not limited to but including hours and overtime accountability, inventory accuracy, cadence of documentation, etc.
Requirements
Required:
- High School diploma.
- Must be at least 21 years of age to meet our driving requirements.
- Valid driver license in the state of residence with a good driving record as you will operate a company vehicle, while abiding by company policy.
- Willingness and ability to work an extended work week including nights and weekends at times.
Nice to Have
- Basic electronic and mechanical aptitude.
We Offer
- Competitive salary: $27.00 - $37.05 USD Hourly.
- Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program, and tobacco cessation program.
- Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.
About the Company
Stryker offers innovative products and services in MedSurg, Neurotechnology, and Orthopaedics that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements, employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
For an overview of our benefits and time off, please follow this link to learn more: US Stryker employee benefits
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