Associate Manager, Delivery Team

About the Position

Job Purpose

We are seeking an Associate Manager, Delivery Team to join our team and drive growth for our clients by leveraging modern technology and industry thought leadership. Working with the Regional Delivery Team Leader, you will provide servicing excellence and thought leadership that identify business opportunities and drive growth for our customers.

We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between NielsenIQ and clients. Our service and delivery is the reason clients will continue to invest in our products and services.

Responsibilities

Understanding Business Needs / Deliver Qualified and Favorable Outcomes

• Full understanding of the NIQ portfolio and the interconnectedness of different solutions
• Work closely with the commercial team and consult with clients regarding business concerns
• Ensure client service standards are implemented and enhanced as client expectations
• Conduct external presentations and drive client satisfaction by providing insights and actionable recommendations during presentations
• Be responsible for expanding our scope of influence with clients across a wider range of products and with greater depth of involvement
• Build and maintain ongoing relationships with the identified key persons within the client organization
• Proactively support the team leader and interact with Client Engagement teams

Internal Collaboration

• Relentless curiosity to learn from and share with Solution peers and Commercial peers from China markets and beyond
• Work continuously with the Commercial team, Delivery Leaders, PL & Solution leaders to ensure that both qualified reports and favorable insights can be delivered on time, pertinent information about clients is captured, and the relevant people are consulted and/or informed of key activity.

Requirements

• 4+ years of experience in marketing research, business analysis in the retail or FMCG industry
• Bachelor's Degree
• Strong analytical skills, proficient in Excel, PPT, or other office software
• Strong communication skills both internal and external
• Can handle client requests and project delivery independently
• Excellent business English (+ local language), both verbal and written
• Good knowledge of NIQ products and services will be a plus

We Offer

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About the Company

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the Diversity and Inclusion page.

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