Associate Merchant, Bath

About the Position

We are looking for an Associate Merchant, Bath to join our team in San Francisco, California. This role is pivotal in expanding and managing our Bath product assortment, ensuring exceptional quality and customer satisfaction.

Responsibilities

• Own the Bath assortment strategy, ensuring the category delivers on Quince’s promise of exceptional quality at accessible prices.
• Leverage data and customer insights to build, optimize, and scale the assortment.
• Continuously identify whitespace in the assortment and refine product roadmap based on new information and learnings.
• Launch and expand new product types in year one, including novelty towels & bathroom accessories.
• Conduct quality improvements for any products in assortment with improvement opportunities.
• Partner closely with Sourcing to identify and develop new products, focusing on performance, sustainability, and the highest quality materials and craftsmanship.
• Collaborate with marketing, site, and creative teams to ensure compelling product launches and storytelling.
• Lead cross-functional collaboration, serving as the category expert and advocate for the customer.
• Operate as a structured, data-driven decision maker while balancing the art and science of merchandising.
• Serve as a strong communicator and cross-functional partner in driving category success.

Requirements

• Role is based in San Francisco, California, with a 3 days per week in office requirement.
• 5-8 years of retail merchandising experience in the bath textiles category, preferably with luxury expertise.
• E-commerce experience and/or DTC experience preferred.
• Proven track record of progressing within an organization and demonstrating continuous growth in roles and responsibilities.
• Product-obsessed with experience in leveraging data tools and external sources.
• Critical eye to anticipate customer needs.
• Highly organized, detail-oriented, and analytical with a focus on execution, problem-solving, improving processes, and brand enhancement.
• Excellent written and verbal communication, presentation, and interpersonal skills.
• Motivated by working in a fast-paced collaborative environment.

We Offer

• Competitive salary range: $94,000 - $125,000 USD.
• Opportunity to be part of a mission-driven team reshaping retail.
• Collaborative and innovative work environment.

About the Company

Quince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high-quality essentials for really low prices, fairly and sustainably. We deliver on that mission through a unique manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to.

Our Culture

Quince is a culture built for builders by builders. Our way of working starts with a blank sheet of paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren’t interested in replicating how others do retail. We’re building a better way – at a speed and scale unlike anything that’s been done before.

• We dream big and chase the hard problems others shy away from. Rejecting long-held assumptions is part of our company's DNA.
• Our pace is fast and the bar is high because our customers expect a lot from us and we refuse to let them down.
• Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory.

If you’re someone who likes to imagine new possibilities and build better systems rather than plug-in to outdated ones, Quince is the place for you.

Equal Opportunity & Hiring Integrity

Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.

Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.

Security Advisory: Beware of Frauds

At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom-never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.