Job Description, Responsibilities & Requirements
About the Position
Associate Operations Manager, Jackpocket
Missoula, MT
Responsibilities
- Lead the daily operations of the fulfillment center, including overseeing lottery ticket order processing.
- Train, develop, and mentor staff, driving performance and efficiency to meet both team and individual goals.
- Manage employee scheduling, approve timecards, and ensure a safe work environment.
- Oversee inventory, supplies, cleaning, maintenance, and troubleshoot day-to-day facility or system issues.
- Execute cash balance reporting and support various initiatives to support daily fulfillment center operations.
- Regularly communicate with regional and senior management to ensure alignment.
Requirements
- Bachelor's degree or equivalent experience with at least 1 year in a supervisory or management position.
- Availability to support a continuous operation including nights, weekends, and holidays.
- Proven ability to improve operational processes in fast-paced, high-growth environments.
- Strong experience in personnel management, including hiring, scheduling, team development, and performance management.
- Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.
- Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.
We Offer
- Competitive salary range: $48,000.00 USD - $60,000.00 USD per year, plus bonus, equity, and benefits.
- Comprehensive health benefits, including medical, dental, and vision plans.
- Free access to mental health and wellness programs.
- 14 weeks of 100% paid parental leave.
- Pet insurance and gym reimbursement.
- Financial planning support and tuition reimbursement.
- Flexible PTO and commuter benefits.
About the Company
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
Ready to Own What's Next?
We know finding a new job can be intimidating. Don't let imposter syndrome stop you from applying! Even if you don't think you tick off every box in this job description, we'd still love for you to apply or join our Talent Community.
DraftKings is proud to be an equal-opportunity employer. We do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.