Associate Revenue Operations Manager, India

About the Position

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

We are looking for an Associate Revenue Operations Manager to join our team in India. This role is designed for someone with foundational operations, analytics, or CRM experience who wants to build depth in sales systems and territory management.

Responsibilities

• Support cross-functional annual planning activities related to territory carving and deployment in Salesforce for the APJ region, with guidance from senior team members
• Help maintain and document territory operations processes, including runbooks and onboarding materials for APJ stakeholders
• Respond to account routing questions from the APJ field, escalating complex or ambiguous cases to senior analysts
• Support recurring territory reporting and ad hoc analysis requests for APJ sales leadership
• Partner with APJ Field Sales, Sales Operations, and Revenue Strategy to understand regional coverage needs and surface opportunities to improve territory processes and tools
• Assist the Sales Systems team on automation improvements enabled by territory management (such as automated opportunity assignment)
• Support data hygiene and enrichment for APJ accounts using tools such as RingLead, ZoomInfo, D&B, and Openprise, including validating account data across multiple APJ countries and markets
• Document questions, edge cases, and process gaps encountered in day-to-day work so they can be addressed systematically

Requirements

• 1–2 years of experience in an operations, analytics, business support, or CRM-adjacent role - sales operations experience is welcome but not required
• Based in the APJ region, or able to maintain consistent overlap with APJ business hours
• Working familiarity with Salesforce (navigating records, reports, and list views); exposure to Salesforce Sales Territories, Salesforce Maps, or similar tools is a plus
• Comfortable working in spreadsheets - sorting, filtering, VLOOKUP/XLOOKUP, and pivot tables; advanced modeling is not expected
• Strong attention to detail and a methodical approach to working with data
• Clear and concise written communication, particularly in asynchronous settings across time zones
• Collaborative and comfortable asking questions; you will be supported, not left to figure things out alone
• Interest in learning sales operations systems and processes in a fast-paced, distributed environment

Nice to Have

• Experience supporting stakeholders across multiple APJ countries or working with multilingual account data
• Exposure to data enrichment or data quality tools (RingLead, ZoomInfo, D&B, Openprise, or similar)
• Familiarity with SQL, Tableau, or other reporting tools
• Salesforce Administrator certification or coursework in progress

We Offer

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

About the Company

GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.