Job Description, Responsibilities & Requirements
About the Position
Job ID R.0059203
Primary location
Bengaluru, Karnataka
Date posted
07/13/2026
Worker type
Regular
Workplace flexibility
Hybrid
At Empower, our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
Responsibilities
- Ensuring accuracy on transactions processed
- Strict adherence to non-disclosure of client information by preserving client confidentiality.
- Researching on any queries/requests sent by the Business Partners/Client Support Teams and replying to the same with minimum response time.
- Taking active participation in process improvements and automation.
- Ensuring Quality Control standards that have been set are adhered to.
- Excellent organizational skills with the ability to identify and prioritize high-value transactions.
- Completing assigned responsibilities and projects within timelines apart from managing daily BAU.
Requirements
-
Education/Experience:
- Fresher's
- Graduate, preferable from a commerce background (not mandatory)
- Good command in English, both written & verbal
-
Preferred Qualifications:
- Strong analytical/problem-solving, verbal and written communication skills
- Good typing skill, attention to detail, and ability to work within prescribed deadlines
- Strong customer service and interpersonal skills
- Basic knowledge of MS Office applications
- Ability to multi-task and capable of delivering on multiple priorities
- Ability to grasp/learn new concepts, policies, and procedures quickly
- Ability to work under pressure and make accurate decisions in stressful situations
- Ability to align with respective Business units operating hours
We Offer
- Flexible work environment
- Fluid career paths
- Opportunities for internal mobility
- A welcoming and inclusive environment
- Commitment to diversity and equal opportunity
About the Company
Like our name says, we empower financial freedom for all. We’re a financial services company who helps individuals and organizations of all sizes have a clear and simple understanding of where their finances are today and where they’re headed.
Learn more about our mission and values here.
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