Associate Staff Engineer Kore.ai Conversational AI Developer

About the Position

We are seeking an Associate Staff Engineer Kore.ai Conversational AI Developer to join our team in South Asia. If you have a passion for developing cutting-edge conversational AI solutions, this is the perfect opportunity for you.

Responsibilities

• Develop, configure, and deploy conversational AI solutions using the Kore.ai platform.
• Build and enhance chatbots and AI agents using Kore XO10, XO11, or Artemis.
• Design and implement Agentic AI solutions using LLMs, RAG, and Prompt Engineering.
• Develop integrations with enterprise applications using REST APIs, JSON, JavaScript, and Node.js.
• Design and implement reusable conversational AI components and agent capabilities.
• Integrate LLMs, Vector Databases, and enterprise data sources into AI solutions.
• Implement multi-agent orchestration and AI observability practices where required.
• Troubleshoot production issues and improve AI response accuracy, stability, and performance.
• Ensure solutions comply with security, governance, and enterprise architecture standards.
• Collaborate with business, technology, and product teams to deliver conversational AI use cases.

Requirements

• Total Experience: 4+ years
• Chatbot / Conversational AI Development: Strong experience
• Kore.ai Platform: 3+ years of hands-on experience
• Kore.ai XO10, XO11, or Artemis: Strong experience
• JavaScript, Node.js, and Python: Strong hands-on experience
• REST APIs and JSON: Strong knowledge
• Prompt Engineering, LLMs, RAG, and Vector Databases: Experience
• Agentic AI concepts and architectures: Strong understanding
• Enterprise application integration: Experience
• Multi-agent orchestration and AI observability platforms: Experience is preferred
• Banking / Financial Services domain: Experience is preferred
• Kore.ai Developer / Artemis certification: Preferred

Qualifications

• Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

We Offer

• Opportunity to work with a leading Digital Product Engineering company.
• Be part of a dynamic and non-hierarchical work culture.
• Collaborate with a global team of 18,700+ experts across 39 countries.

About the Company

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18,700 + experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.