ATM/ITM Product Manager

About the Position

ATM/ITM Product Manager

CREDIT UNIONS IN THE STATE OF FAMILY SAVINGS is hiring a remote ATM/ITM Product Manager. This role is responsible for the tactical oversight, performance, and lifecycle management of the credit union’s ATM and Interactive Teller Machine (ITM) fleet. The position ensures optimal member experience, operational efficiency, system reliability, and alignment with organizational growth and member service strategies.

Responsibilities

• Serve as the primary Product Manager for the ATM and ITM fleet, owning the overall performance, functionality, and member experience.
• Develop and maintain a comprehensive inventory of all ATM/ITM assets, including lifecycle status, capabilities, and location performance.
• Monitor industry trends and emerging technologies to recommend enhancements that improve service delivery and member engagement.
• Define the product roadmap for ATM/ITM enhancements, upgrades, and expansion as defined by Senior Management.

Requirements

• Experience in product management, vendor management, and project leadership.
• Technical knowledge related to ATM and ITM systems.
• Strong understanding of operational efficiency and member service strategies.

We Offer

• Remote work flexibility.
• Opportunities for professional development.
• Comprehensive benefits package.

About the Company

CREDIT UNIONS IN THE STATE OF FAMILY SAVINGS is committed to providing excellent service to its members through innovative digital and branch transformation strategies.