Automotive Technician (Remote) (Contractor)

About the Position

Automotive Technician (Remote) (Contractor)

Geotab is a global leader in IoT and connected transportation, certified as a "Great Place to Work™." We are seeking a Field Service Technical Specialist to join our team in a remote role based in Indonesia. If you are passionate about vehicle telematics, installation standards, and new product field validation, we want to hear from you!

Responsibilities

As a Field Service Technical Specialist, you will be responsible for:

• Delivering technical support and quality assurance across Geotab's installation and field services ecosystem.
• Providing design input to the New Product team.
• Conducting site visits to support telemetry projects and pilot programs.
• Performing installation audits and ensuring installation partners meet Geotab's quality standards.
• Creating and maintaining installer certification programs.
• Developing technical documentation and installation guides.
• Supporting customers and resellers with technical specifications and data requirements.
• Performing live installations as part of demonstrations or training engagements.
• Producing photo and video content for installation guides in collaboration with the Learning & Development team.

Requirements

• Bachelor's degree in Engineering, or Post-Secondary Diploma/Degree or equivalent experience required; specialization in electronics, industrial management, or a related field highly valued.
• 3–5 years of previous experience working as an installation field service specialist in Telematics, the Automotive industry, or equivalent.
• Experience with OBD and CAN communications, SAE vehicle standards, and serial data interfaces.
• Experience with hardware/software integration, database systems, and data set analysis.
• Knowledge of database systems and analyzing data sets.
• Experience managing 3rd party contractor relationships and outstanding customer service skills.
• Proficiency in automotive electronics, with in-depth knowledge of components, testing equipment, and hand tools.
• Knowledge of communications systems & networks (Cellular, GPS, serial data).
• Technical competence using software programs, including Google Suite for business (Sheets, Docs, Slides).
• Frequent travel required - ability to travel up to 60% of the time; passport required and ability to travel internationally.

We Offer

• Opportunity to work with a leading company in IoT and connected transportation.
• Flexible hybrid working model supporting both in-person and virtual work.
• Competitive compensation package.
• Opportunity to work in a diverse and inclusive environment.
• Access to professional development and career growth opportunities.

About the Company

Geotab is advancing security, connecting commercial vehicles to the internet, and providing web-based analytics to help customers better manage their fleets. Our open platform and Geotab Marketplace®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety, and achieve strong compliance to regulatory changes.

Join our team and help reshape the future of technology!

Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.