Back Office Administrator

About the Position

We are hiring a Back Office Administrator for our studio in Cebu City, Philippines. This is a full-time position where you will play a crucial role in managing client profiles, configuring products, and ensuring smooth operations.

Responsibilities

• Familiar with back office system terminology and product configuration logic; responsible for executing system setup tasks accurately according to internal and client requirements.
• Create new client profiles in the backend system by manually setting relevant parameters and product configurations, such as currency types, product rules, platform types, and compliance requirements; update associated documentation and task tracking records.
• Configure different product skins based on client needs, and manually establish corresponding settings.
• Adjust product table parameters based on different currencies, regulations, and internal control requirements.
• Create and manage user groups with specific conditions as required, and maintain user count within each group.
• Handle configuration updates such as table name changes, order adjustments, and table assignment/unassignment; ensure all changes are reflected in the internal knowledge base (Wiki) and task management system (Jira).
• Collaborate closely with departments including Integration, Delivery, QA, Customer Support, Account Management, Compliance, Data, Product, and Development to ensure product setup aligns with all standards and processes.
• Write and maintain internal knowledge base documentation to support operational consistency.
• Respond promptly to new requirements or process updates by adjusting backend settings and updating relevant documentation.
• Provide coverage for team members during their leave to ensure smooth departmental operations.

Requirements

• Soft Skills:
  • Stable and reliable
  • Highly organized and detail-oriented
  • Strong communication and interpersonal skills
  • A proactive attitude with a willingness to learn
  • Open to challenges and adaptable to change
  • A team player who enjoys working with others
• Technical Skills:
  • Basic proficiency in Microsoft Office tools, especially Excel
  • Familiarity with any task management tools is a plus
  • No advanced technical skills required beyond basic computer literacy

We Offer

• A key role in launching and managing our first studio in Cebu, Philippines
• Competitive remuneration package
• A unique opportunity to gain extensive hands-on experience
• Professional and personal development opportunities

About the Company

Join Evolution and be part of a dynamic team that values innovation and growth. We offer a supportive environment where you can thrive and develop your career.

If you are interested, apply by sending in your resume/CV.

Apply Now