About the Position

BESS Strategic Customer Specialist

Location: Barcelona, Spain

Business: Energy Systems

Position type: Full Time

Contract type: Permanent Employee

Job ID: 7203

Overview

About Us

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About Energy Systems

We help customers navigate the complex transition to a decarbonized and more sustainable energy future. We do this by assuring that energy systems work safely and effectively, using solutions that are increasingly digital. We also help industries and governments to navigate the many complex, interrelated transitions taking place globally and regionally, in the energy industry.

Responsibilities

Manage and grow relationships with GPM’s key strategic BESS customers, particularly in the Chinese market, acting as a trusted advisor and primary point of contact throughout the customer lifecycle.
Drive business growth opportunities across Battery Energy Storage Systems (BESS), Hybrid Plants, and Grid applications by supporting strategic commercial initiatives and coordinating with regional sales and cross-functional teams.
Act as the voice of the customer within GPM, proactively capturing customer needs, challenges, and future requirements to ensure they are understood and addressed across the organization.
Collect and share market intelligence, including customer feedback, industry trends, competitor activity, and emerging opportunities, to support business strategy and decision-making.
Translate customer and market requirements into solution opportunities, collaborating closely with Product Management, Engineering, and Delivery teams to enhance GPM’s products and services.
Support strategic customer engagements at both technical and business levels, helping customers maximize the value, performance, and reliability of their energy storage assets through GPM’s digital solutions.
Serve as a subject matter expert for the energy storage market, sharing knowledge, mentoring commercial teams, and contributing to GPM’s growth and market positioning in the BESS sector.

Requirements

Bachelor's degree in Engineering or related technical field.
3+ years of experience in the Battery Energy Storage Systems (BESS) industry, ideally in areas such as operations, commissioning, asset management, performance monitoring, technical support, solution engineering, or related functions.
Solid understanding of BESS technologies, system operation, performance optimization, and the technical and commercial challenges faced by asset owners and operators.
Experience with customer-facing responsibilities with the ability to understand business needs, build trust-based relationships, and deliver customer-focused solutions.
Strong communication, presentation, and stakeholder management skills, with the ability to effectively engage both technical and non-technical audiences.
Professional proficiency in Mandarin Chinese and English, with the ability to conduct business discussions, presentations, and negotiations in both languages.
Willingness and ability to travel internationally as required to support customers, business development activities, and industry events.

We Offer

Our benefits package is specifically designed to support your physical, financial, and social well-being:

Great atmosphere of working together with professionals and some of the most engaged and knowledgeable people in the industry.
Receive guidance from colleagues through coaching, mentoring, and participating in international networks.
Advance your professional skills and technical expertise through individual competence development plans and tailored training.
Be part of a world-growing and renowned organization with origins dating back to 1864.

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age, or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

Benefits

Profit Share: You’ll be part of our global profit share scheme that means we all share in our success as a business. If we profit, so do you.
Insurance: Taking care of you with travel, life, and accident insurance.
Pension Schemes: We care about your long-term financial security and prioritize pension and retirement benefits to reflect our caring values.
Professional Development: We believe in the 70/20/10 learning model, where 70% of your learning comes from performing your everyday tasks and working on different projects, new areas, and initiatives to gain new skills. 20% from working with others and mentoring and the rest from formal education.
Hybrid Working: Adapting to the changing world of work around the world.
Purpose-led organization: You become part of a world-leading company where we know and live our purpose; to safeguard life, property, and the environment, with the opportunity to tackle global change through your work.
Supportive and caring culture: We offer opportunities to connect through social and professional networks. Our largest community CONNECT, organizes after-work events and informal meetings throughout the year.
Attractive rewards: We focus on work/life balance and offer employees flexible working hours and workplace, annual vacation allowance, competitive pension, insurance, and a global profit share scheme.

Diversity, Equity and Inclusion

At DNV, our commitment to Diversity, Equity, and Inclusion is not only an ethical choice, but also a business decision. Diversity, fairness, and a sense of belonging are a source of strength for our people, our business, and our customers, and help us to deliver on our purpose, vision, and values.

Working Here

Since 1864 we’ve been dedicated to safeguarding life, property, and the environment. Today we remain at the forefront of new technologies and techniques to help our customers transform for a more sustainable future.

At DNV you can expect to deliver career and industry-defining work. You’ll be given the time to build your network, the resources to support your development, and the freedom to satisfy your curiosity and desire to learn.

Application Process

FAQs

Welcome to our Frequently Asked Questions page. We’ve put together answers to the questions we’re asked most often to help you find the information you need quickly and easily. Whether you're curious about our recruitment process, benefits, or career growth and development, you should find the information below.

The Recruitment Process and Applications

How can I find job openings that fit my skills and interests? Explore our official job search page where you can use filters such as job type, location, and department to find roles that best match your qualifications and career aspirations.

Role & Location-Specific Details

What’s your application process like? You can apply directly through our careers page by submitting your CV and any other documents we require (i.e. university diplomas/transcripts; visas; previous employment reference letters*). Make sure your application is fully completed, and you tailor it to the specific job listing.

Benefits & Policies

Is your recruitment process designed to be inclusive and accessible? Yes, it is. We're an equal opportunities employer and welcome applications from all candidates. We’re happy to support your need for any adjustments during the application and hiring process. Share the details of what you need within your application.

Career Growth & Development

What types of interviews might I undergo? Depending on your role, our interview process may include initial phone screenings, video conferences, and in-person interviews, focusing on both your technical abilities and our shared values. You can ask your recruiter specifically about the interview process for your role.

General Support

How long does the hiring process typically take from application to decision?
The timeline can vary but we make every effort to reply to each candidate as soon as possible and keep everyone up-to-date with where they are in the recruitment process.
How do I know if a recruitment contact is legitimately from your company?
Official communication will come from our verified company email addresses. Carefully check any suspicious looking emails and if you have any doubts, don’t engage.
Are there any fees involved in your recruitment process?
No, we do not charge any fees at any stage of our recruitment process. All applications and interviews are free of charge, we will never ask you to pay any fees or make any payments – please be wary of any requests for payment as these are likely scams.
What should I do if I suspect a job scam?
If you encounter suspicious job postings or recruitment practices, do not provide personal information and contact your recruiter as soon as possible. We take these matters seriously. We will never ask you to pay any fees or make any payments part of our recruitment process.

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Disclaimer

Please beware of recruitment scams that pretend to be from DNV or its employees. We will never ask you to pay any fees or make any payments as part of our recruitment process.

BESS Strategic Customer Specialist

Job description