BI Senior Analyst, NCE

About the Position

BI Senior Analyst, NCE

Join Entain as a BI Senior Analyst in London, where you'll leverage data to drive strategic decisions and enhance customer experiences in the sports betting and gaming sector.

Responsibilities

• Commercial Insights & Strategy

  • Proactively generate insights on customer behaviour, retention, churn, and lifetime value, identifying patterns and opportunities that improve the member journey and drive revenue growth.
  • Deliver deep-dive analyses and ad hoc projects that go beyond reporting to explain the “why” behind performance.
  • Quantify the commercial impact of product improvements and new initiatives, supporting roadmap prioritisation and Finance business cases.
  • Provide visibility on marketing effectiveness and ROI, enabling the Commercial, Marketing, and Finance teams to make investment decisions with confidence.

• Data Pipelines & Modelling

  • Build and maintain robust data models, clean datasets, and clear KPIs to ensure stakeholders have a trusted single source of truth.
  • Work hands-on with SQL, dbt, and related technologies to transform raw data into reliable, scalable data products.
  • Partner with central BI teams to align on standards, ensure quality, and share best practice in modelling and data governance.

• Product & Customer Insights

  • Act as the analytical partner for the NCE product and CX teams, leveraging data to improve customer experience and influence product strategy.
  • Collaborate with compliance, safer gambling, and marketing teams to evaluate initiatives and measure their business impact.
  • Challenge assumptions and provide evidence-based recommendations to guide decisions in complex or high-impact areas.

• Dashboards & Reporting

  • Develop scalable reporting and automation that reduce manual effort and make insights readily accessible across teams.
  • Translate complex data into clear visualisations and compelling narratives, enabling senior stakeholders to understand what the numbers really mean.
  • Continuously improve reporting processes to ensure accuracy, efficiency, and alignment with business priorities.

• Cross-Functional Collaboration & Development of the BI Function

  • Build strong relationships with central functions, divisional analysts, and group teams to share knowledge and foster collaboration.
  • Encourage open communication across teams to break silos and promote cross-functional working.
  • Support and mentor colleagues, sharing expertise in SQL, data modelling, and storytelling to raise the overall analytics capability of the function.

Requirements

• Skills
  • Expert knowledge of SQL, with strong experience in Python and/or R for building complex queries and statistical models.
  • Skilled in data visualisation and storytelling, using Power BI and clear, slide-based presentations to influence decision-making.
  • Experience with dbt, GitHub, or similar data transformation technologies, with a solid understanding of data modelling and ETL processes.
  • Ability to apply advanced statistical techniques to test hypotheses and ensure insights are robust, meaningful, and relevant.
  • Strong Excel and data modelling skills.
  • Demonstrated interest in sports and gaming, with the ability to grasp the key drivers of NCE regional performance.
  • Excellent problem-solving and analytical skills, with the ability to simplify complexity into actionable insights.
  • High standards of accuracy, precision, and rigour, with strong attention to detail.
  • Confident communicator with the ability to convey complex information clearly, both verbally and in writing.
  • Fluency in English.

We Offer

• Generous group bonus scheme
• Hybrid working
• Private medical insurance
• Pension scheme – matched to 6%
• Ability to buy and sell holiday
• Free subscription to wellbeing app Unmind
• Additional “It’s Your Game” day off to use at either Christmas or New Year
• Entain & Enhance days – 2 paid days off to focus on your professional or personal development
• Share save scheme

About the Company

Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it’s your game. So let’s win together.

At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in London, you can expect to receive great benefits like:

• Generous group bonus scheme
• Hybrid working
• Private medical insurance
• Pension scheme – matched to 6%
• Ability to buy and sell holiday
• Free subscription to wellbeing app Unmind
• Additional “It’s Your Game” day off to use at either Christmas or New Year
• Entain & Enhance days – 2 paid days off to focus on your professional or personal development
• Share save scheme

Join a winning team of talented people and be a part of an inclusive and supportive community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.

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