About the Position

Discover your future at Citi. Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community, and make a real impact.

The Bilingual Loan Processor performs moderately complex and varied assignments. Most of the impact is related to quality of execution. Works with limited supervision. May service an expansive array of products/services. Demonstrates technical/administrative expertise. Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards.

Responsibilities

Requires specialized functional area skills and knowledge of a specific product set. Works under limited supervision.
Manage pipeline of loans to ensure data integrity of all data and process inputs.
Review loan file to verify procedures per guidelines.
Order necessary documents.
Follow-up with vendors to obtain required documentation.
Communicate with customers to ensure level of satisfaction.
Clear prior to close conditions (with signature).
Partner with underwriting on difficult/exception issues.
Review the Closing Disclosure with the customer prior to the scheduled closing.
Organizes, records, and services the production output of various servicing activities, which may require interacting with internal and external customers.
Resolves complex issues and performs most complex servicing activities under limited supervision.
Works on complex projects.
Occasionally mentors lower level processors.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.

Requirements

1-3 years relevant experience.
Prior loan processing experience or finance experience.
Excellent interpersonal, communication, follow-up, and relationship-building skills.
Must have the ability to prioritize, be detail-oriented, and results-driven.
Consistently demonstrates clear and concise written and verbal communication.
SPANISH SKILL SET REQUIRED.

Education

High School diploma or equivalent.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

We Offer

Competitive salary range: $45,040.00 - $58,760.00.
Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

About the Company

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

For additional information regarding Citi employee benefits, please visit citibenefits.com.

Locations

O'Fallon, Missouri, United States
Belleville, Michigan, United States

Job Type

On-Site/Resident

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Bilingual Loan Processor

Job description