Job Description, Responsibilities & Requirements
About the Position
Bilingual Pharmacy Technician
Pharmacy Address: 7900 NW 27th Avenue, Suite E-12, Miami, Florida
Why work for Nuvem:
- Opportunity to work closely with providers to deliver exceptional patient care
- Work-Life Balance: Monday thru Friday (8:30 AM-5:00 PM), some exceptions per clinic. No nights, weekends, and closed most federal holidays
As a Pharmacy Technician, you are responsible for demonstrating the highest standard of patient quality care – supporting the pharmacy team’s ability to promptly, safely, and accurately fill patient’s prescriptions while providing a caring service that exceeds our patient’s expectations.
Responsibilities
- Assist the pharmacist with serving patients and maintaining the pharmacy department
- Sterilize surfaces and equipment and prepare the pharmacy for opening
- Greet customers and answer questions
- Receive prescriptions and check their validity
- Process prescriptions electronically and ensure all information is complete and accurate
- Resolve issues when they arise (e.g., rejected insurance claims)
- Select the appropriate medicine and measure dosages to fill prescriptions
- Sort, stock, label medication, and monitor inventory
- Undertake administrative tasks (e.g., Record-keeping) as assigned
- Comply with all security measures and quality standards and activities
- Keep abreast and stay current with HIPAA, HITECH, and FWA credentialing
- Assist Pharmacist with clinical and non-clinical operations and document and report any issues per quality to the Pharmacist as appropriate
- Package orders based on policies and procedures
- Coordinate medication delivery location and estimated time with patient
- Prepare and arrange delivery of medication with courier service or shipping service
- Communicate with insurance carriers to obtain payment for prescription claims
- Answer incoming phone calls for prescription orders, refills, make outgoing follow-up calls to patients regarding their medications
- Triage calls and escalate to appropriate leadership when necessary
Requirements
Preferred Experience and Skills:
- At least one-year proven experience as a pharmacy technician
- Experience with Micro Merchant pharmacy system
- Knowledge of medication and dosage calculations
- Knowledge of pharmacy law and medical terminology
- Excellent communication and customer service skills
- Outstanding organizational skills
- Reliable with a keen eye for details
- Successful completion of a pharmacy technician program if required in your state of practice
Physical Requirements:
- Prolonged standing and/or walking
- Fine motor skills as related to keyboarding
- Ability to look at computer screens for long periods of time
- Ability to lift up to 50 lbs
We Offer
Nuvem provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, creed, religion, sex, gender, gender identity, gender expression, national origin, ancestry, age, physical or medical disability, medical condition, marital status, sexual orientation, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
About the Company
Nuvem is committed to providing exceptional patient care and support in a pharmacy setting. We value our employees and offer a supportive work environment with a focus on work-life balance.