Tech Stack
Job Description, Responsibilities & Requirements
About the Position
We are looking for a Billing & Accounts Receivable Specialist to join our team in Colombia. You’ll own the end-to-end billing cycle for an assigned client portfolio across North and South America – ensuring invoices go out correctly, payments come in on time, and clients always have a reliable point of contact.
Responsibilities
- Create invoices following established procedures
- Review automatically generated invoices for accuracy and completeness
- Perform monthly billing reconciliation between the ERP system and local Notas Fiscais
- Collaborate with Finance, Sales, and Customer Success on contract terms, payment status, and client requests
- Manage inbound client communication – calls, emails, and support requests – responding promptly and professionally
- Monitor and follow up with overdue accounts/debtors across the South American portfolio
Requirements
- 2+ years of experience in billing or other accounting process handling is preferable
- Bachelor’s degree, preferably in Finance, Accounting, or a related field
- 1+ year experience in a leading customer-facing organization (B2B SaaS is an advantage)
- Hands-on experience with ERP systems (NetSuite preferred)
- Experience with Brazilian local invoicing
- Strong written and verbal communication skills in English
- Proficiency in Microsoft Office with sharp analytical skills and high attention to detail
- Ability to manage multiple priorities and meet deadlines consistently
Nice to Have
- Intermediate proficiency in Portuguese
- Experience with ticketing systems
- Experience working with CRM platforms (Hubspot preferred)
- Practical experience with AI-powered tools
We Offer
- Remote-first flexibility to shape your ideal workday
- Home workplace budget
- Co-working expense coverage
- Individual IT budget for extra equipment
- Top-tier tech and AI-powered tools
- Access to Ideals Academy with numerous courses
- Investment in external learning and development activities
- Guidance in Personal Development Plan creation
- Professional literature and subscriptions coverage
- Support of your passion as a speaker or writer
- Internal talent mobility opportunities
- Tailored Wellness Package to support your physical and mental health
- Funding for sports competitions
- Paid health-related time-off
- Team gatherings in global locations
- Generous internal referral program
About the Company
Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 300,000 companies globally, we help people run high-stakes processes and make important decisions with less stress, higher quality, and shorter hours.
Ideals Virtual Data Room (VDR): Secure document sharing and collaboration for due diligence, fundraising, corporate reporting, licensing, clinical trials, and other complex transactions.
Ideals Board: Board and leadership collaboration platform for faster, safer, and more compliant decision-making.