Billing Manager

Full-Time

Remote

About the Position

Join Gismart as a Billing Manager to oversee billing efficiency, negotiate with payment providers, and analyze key performance indicators in a remote-first environment.

Responsibilities

• Monitoring the key performance indicators affecting billing efficiency: authorization rate, risk metrics, and cost optimization (including detailed analytics)
• Negotiating terms and conditions with the payment providers
• Working closely with the product managers, support team, finance department, management, and development team
• Doing research on the most popular payment methods in different markets

Requirements

• 1+ years of experience as a Billing Manager or Anti-Fraud Manager
• Experience with chargebacks, refunds, performance metrics, cost optimization, etc
• Strong analytical mindset and systematic approach to problem-solving
• Ability to work independently and formulate hypotheses and solutions to assigned problems
• Upper-Intermediate level of English or higher

Nice to Have

• Experience in the financial or banking sector
• Experience working with payment systems
• Understanding of unit economics and data-driven decision-making methodology
• Experience creating technical requirements for developers and running A/B tests
• Experience in negotiations with business partners

Experience Working With

• Different PSPs: Stripe, PayPal, Braintree, Adyen, Checkout, and others
• Orchestration platforms, 3Ds, Payment tokenization, Chargeback protection, Amplitude, Jira, and Tableau
• Solid knowledge of alternative payment methods, e.g., PIX, Blik, Cashapp, Revolut, etc

We Offer

Corporate Events

Despite being remote-first, we love meeting up in person, so we often organize events in our Gismart hubs

Learning & Development

Growth is our top priority, so we’ll cover 70% of your professional development courses and 100% of your English language courses

Mental & Physical Health

We provide health insurance, sports and psychotherapy reimbursement

Time Off Policy

18 days of paid vacation, 3 paid personal days, plus 1 day for each year at Gismart

Public Holidays

Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year.

Sick Leave

100% Sick Leave Compensation

Personal Equipment Policy

You can use our corporate devices or work on your own laptop and get a monthly depreciation compensation

Remote-First Work

Work from home anywhere in the world, in one of our Gismart hubs, or in a coworking space, which we’ll pay for

About the Company

Gismart is a mobile app developer with award-winning products in Health, Wellness, Utilities & Music and over 1 billion downloads across the globe.

Our apps inspire and empower people to build a healthy lifestyle that’s sustainable and enjoyable.

Our Way of Working

• Deliver what matters: "There’s real pride when something we built goes live."
• Respect and support others: "Whenever I’m stuck, there’s always someone who jumps in to help - no judgment."
• Initiate and own: "If you give them a task, they’ll not just do it - they’ll think of a better way to solve it."
• Voice openly: "I always know where we’re heading and why - no surprises."
• Execute with quality: "Always aims to improve the product, even when it’s already good."

If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you.

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