Tech Stack
Job Description, Responsibilities & Requirements
About the Position
Binance Accelerator Program - TechOps Engineer (Observability & AI Ops)
Asia / Taiwan, Taipei / UAE, Dubai
Engineering – DevOps/SRE / Binance Accelerator Program / Remote
About Binance Accelerator Program
Binance Accelerator Program is a concise fixed-term program designed for Early Career Talent to have an immersive experience in the rapidly expanding Web3 space. You will be given the opportunity to experience life at Binance and understand what goes on behind the scenes of the world’s leading blockchain ecosystem. Alongside your job, there will also be a focus on networking and development, which will expand your professional network and build transferable skills to propel you forward in your career. Learn about BAP Program HERE
Responsibilities
- Observability & Automation: Set up dashboards/alerts; script repetitive ticket steps.
- RCA & Support Insights: Participate in RCAs; log user pain points weekly; propose product fixes.
- Agent & Skill Prototyping: Build a lightweight agent (e.g., telegram bot) with at least one reusable skill (log fetch, health check, etc.).
- ITSM / Tools (optional): Optimize a small workflow in incident management tooling.
Requirements
Must-have
- CS/Data/AI or related major; Linux + scripting (Shell/Python); basic SQL.
- Good documentation – write actionable runbooks.
- Empathy & product thinking – improve user experience from support data.
- Basic understanding of agents and skills.
Nice-to-have
- K8s, CI/CD, Terraform.
- MLOps project experience.
- Built a simple LLM agent or defined skills (LangChain, function calling).
- TSM tool experience.
Learning Outcomes
- Use logs/metrics/traces to understand issues; complete a dashboard + alert + runbook for one service.
- Turn support pain points into product improvements (copy, self-service, workflow).
- Understand MLOps/AIOps basics: deployment, rollback, drift monitoring.
- Build or extend an agent skill for automation or support.
Why Binance
- Shape the future with the world’s leading blockchain ecosystem
- Collaborate with world-class talent in a user-centric global organization with a flat structure
- Tackle unique, fast-paced projects with autonomy in an innovative environment
- Thrive in a results-driven workplace with opportunities for career growth and continuous learning
- Competitive salary and company benefits
- Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
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