About the Position

Binance Accelerator Program - AI Supportability Engineer

Asia / Taiwan, Taipei

Engineering – DevOps/SRE

Binance Accelerator Program

Remote

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About Binance Accelerator Program

Binance Accelerator Program (BAP) is a 3-6 month internship program designed for Early Career talent to have firsthand experience in the rapidly expanding digital assets space. You will be given the opportunity to develop your skills at Binance and understand what it’s like to work at the world's leading blockchain ecosystem. As part of your internship in the BAP, there will also be opportunities for networking and development, which will expand your professional network and build transferable skills to propel you forward in your career. Learn about the BAP Program HERE.

Who may apply

Current university students and recent graduates.

Terms of employment / engagement shall be subject to contract and local applicable laws

Responsibilities

Set up dashboards/alerts; script repetitive ticket steps.
Participate in RCAs; log user pain points weekly; propose product fixes.
Build a lightweight agent (e.g., telegram bot) with at least one reusable skill (log fetch, health check, etc.).
Optimize a small workflow in incident management tooling.

Must-have

CS/Data/AI or related major
Linux + scripting (Shell/Python)
Basic SQL
Write actionable runbooks.
Improve user experience from support data.
Basic understanding of agents and skills.

Nice-to-have

K8s
CI/CD
Terraform
MLOps project experience
Built a simple LLM agent or defined skills (LangChain, function calling)
TSM tool experience

Why Binance

Shape the future with the world’s leading blockchain ecosystem
Collaborate with world-class talent in a user-centric global organization with a flat structure
Tackle unique, fast-paced projects with autonomy in an innovative environment
Thrive in a results-driven workplace with opportunities for career growth and continuous learning
Competitive salary and company benefits
Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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AI Supportability Engineer

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