BPS - Voice Process Associate

About the Position

BPS - Voice Process Associate

Noida, Uttar Pradesh, India

About Sopra Steria

Sopra Steria, a major Tech player in Europe with 51,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2025, the Group generated revenues of €5.6 billion.

The world is how we shape it.

Responsibilities

• Handle customer service tasks
• Utilize BPS and customer handling skills
• Preferred experience in utilities

Requirements

• Experience: 1-2 Years
• Skills:
  • BPS
  • Customer Service
  • Customer Handling
  • Utilities experience (preferred)
• Education: Graduates with a Commerce background
• Work Environment: Comfortable with 24/7 working environment and Flexible-offs
• Work Location: On-site in Noida, India

We Offer

• Opportunity to work with a leading European Tech company
• Be part of a diverse and inclusive work environment
• Commitment to fighting against all forms of discrimination
• All positions are open to people with disabilities

About the Company

Sopra Steria is dedicated to helping clients achieve their digital transformation goals by leveraging innovative technologies and deep industry knowledge. With a strong commitment to inclusivity and respect for all differences, Sopra Steria aims to build a positive future for all.