Branch Welcome Advisor - Finglas
Nice to have's
Job description
About the Position
Join Bank of Ireland through Cpl – Build Your Future in Banking!
Location: Finglas with occasional cover in Coolock or Beaumont
Contract: 12 months
Salary: €30,000 per year
Working Hours: Monday - Friday, 9am - 5pm, fully onsite
We’re looking for an ambitious and motivated individual who wants to kick-start or advance their career in banking. As a Welcome Advisor, you’ll be the first point of contact for customers, ensuring every interaction is friendly, professional, and efficient. You’ll work as part of a dynamic, supportive team while engaging with both personal and business customers.
Responsibilities
- Deliver exceptional customer service (including cashier duties where required)
- Guide customers through self-service banking options such as Banking 365
- Manage customer flow and ensure a smooth branch experience
- Update and maintain customer information on internal systems
- Handle basic queries and issues confidently and escalate when necessary
- Share customer insights to help improve service delivery
- Embrace change, innovation, and learning as part of your daily role
Requirements
- Customer Service: A track record of excellent customer service
- Communication: Strong communication and teamwork skills
- Self-motivation: Self-motivation with a drive to achieve goals
- Technology: A curiosity for technology and openness to learning new systems
- Professional Development: A genuine interest in growing your career with Bank of Ireland
Nice to Have
- Interest in further study and professional development (APA or similar qualifications)
We Offer
- Competitive salary of €30,000 per year
- Opportunity to work in a dynamic and supportive team
- Fully onsite work environment
- Potential for career growth within Bank of Ireland
About the Company
Bank of Ireland is a leading financial services provider in Ireland, committed to delivering innovative and customer-focused banking solutions. Join us and take the first step toward building your future in banking!
© CPL Jobs Sp. z o.o. NIP: 7010256845. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Cpl is a Global provider of workforce solutions to startup companies, multinationals and SMEs in every sector from Pharmaceuticals to Fund Accounting.Founded in 1989, the Cpl Group now comprises 22 brands spanning more than 41 offices in 11 countries.Cpl’s core goal is to power business growth through people. Each of our Cpl divisions and brands offers innovative, sector-focused solutions across recruitment, outsourcing, training, and consultancy. We offer a combination of scale and industry-expertise across the group with over 300 recruitment consultants dedicated to specific sectors and skillsets, including:• IT• Construction• Science• Customer Support• Engineering• Finance• Retail• Banking• HR• Sales• Administration• Marketing• Supply Chain