Braze Campaign Services Consultant (Contract)

About the Position

Braze Campaign Services Consultant (Contract)

Role Overview A leading marketing technology consultancy is seeking experienced Braze Campaign Services Consultants to join a growing delivery team supporting enterprise customer engagement programmes. This is a hands-on, client-facing role focused on building, deploying, and optimising multi-channel lifecycle campaigns directly within the Braze platform. The ideal candidate combines strong technical campaign execution with a solid understanding of customer engagement strategy, lifecycle marketing, and marketing automation best practices.

Responsibilities

• Build, configure, and execute multi-channel customer engagement campaigns using Braze.
• Develop and maintain Braze Canvases, Campaigns, Audience Segments, Personalisation Strategies, and Customer Lifecycle Journeys.
• Translate business requirements into scalable technical campaign workflows.
• Configure and optimise Braze capabilities, including Email, Push Notifications, In-App Messaging, SMS, Content Cards, Connected Content, and Liquid Personalisation.
• Execute campaign builds with precision, consistency, and strong attention to detail.
• Monitor campaign performance, conduct campaign QA and testing prior to deployment, and troubleshoot delivery or execution issues.
• Identify optimisation opportunities to improve engagement, retention, and conversion.
• Collaborate directly with internal delivery teams and client stakeholders to ensure campaign success.

Requirements

• 2+ years of hands-on Braze experience in production environments.
• Proven experience building and managing production Braze Canvases and Campaigns.
• Solid technical understanding of HTML, SQL, Liquid Templating, JavaScript, JSON, and APIs/Data Integrations.
• Experience working with Connected Content, Catalogs, Currents, and Liquid Personalisation.
• Strong understanding of customer lifecycle marketing and retention strategies.
• Experience supporting mobile-first engagement programmes.
• Previous agency, consultancy, or client-facing delivery experience is strongly preferred.

Ideal Candidate Profile

The ideal candidate is proactive, commercially aware, technically strong, and comfortable working in high-demand client environments. They can operate with autonomy, communicate clearly, and contribute both strategically and tactically from day one. They should also possess excellent problem-solving abilities, strong organisational skills, and a high attention to detail.

Contract Details

• Contract Type: Independent Contractor / Consultant
• Duration: 3-month rolling contract
• Capacity: Full-time (40 hours per week)
• Location: Remote. Candidates based in the USA.
• Working Hours: Must have strong overlap with US West Coast (Pacific Time) business hours
• Start Date: ASAP
• Rate: Please provide candidates at their desired rate

We Offer

• Competitive contract rates
• Opportunity to work with a leading marketing technology consultancy
• Flexible working hours and remote work options

About the Company

BrainSource Network is a leading marketing technology consultancy that provides innovative solutions to enterprise customer engagement programmes. We are committed to delivering high-quality services and supporting our clients in achieving their marketing goals.

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