About the Position

Brokerage Operations Manager - Saudi

Remote - Saudi Arabia

About the Company

Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Among our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totaling over 10 million brokerage accounts.

Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.

Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.

Responsibilities

Help build and operate Alpaca’s Saudi brokerage operations function from the ground up.
Develop, document, implement, and continuously improve SOPs, WSPs, operational controls, and escalation procedures for Saudi brokerage activities.
Support day-to-day operations for Saudi equities, including trade lifecycle and post-trade operational workflows.
Manage and oversee cash and money movement processes, including deposits, withdrawals, funding, settlement-related activity, reconciliations, and exceptions.
Monitor daily operational activity and reporting, investigate breaks and exceptions, and coordinate timely resolution.
Support operational processes involving Saudi market infrastructure, counterparties, banking partners, and other brokerage partners.
Partner closely with Product, Engineering, Compliance, Finance, Treasury, and other teams to design scalable operational workflows as Alpaca expands its Saudi offering.
Establish appropriate operational controls, documentation, reporting, service levels, and escalation frameworks.
Identify opportunities to automate manual processes and improve operational efficiency, reliability, and scalability.
Support new product and market launches by defining operational requirements, controls, testing, and readiness procedures.
Serve as an operational subject-matter expert for Saudi brokerage processes and help troubleshoot complex issues as they arise.
Support audits, regulatory requests, control testing, and other operational initiatives as needed.
Take ownership of new responsibilities and projects as Alpaca’s Saudi business continues to grow.

Requirements

3–7+ years of experience in brokerage, securities, capital markets, or financial-services operations, with direct Saudi market experience strongly preferred.
Hands-on experience supporting equities, brokerage operations, trade operations, cash operations, or securities settlement.
Strong understanding of the trade lifecycle, settlement, reconciliations, cash and money movements, and operational exception management.
Experience developing, implementing, or maintaining operational procedures, SOPs, controls, or supervisory documentation.
Familiarity with the Saudi financial markets ecosystem, local market practices, and relevant market infrastructure.
Demonstrated ability to investigate operational issues, identify root causes, and drive issues through resolution.
Strong attention to detail, accuracy, and operational risk awareness.
Ability to operate effectively in a fast-changing environment where processes and infrastructure may still be under development.
Strong cross-functional communication skills and the ability to partner effectively with Product, Engineering, Compliance, Finance, Treasury, and other stakeholders.
A builder mindset, with demonstrated interest or experience creating scalable processes rather than solely operating within established ones.
Ability to take ownership, work independently, and adapt as the business and regulatory environment evolves.

Nice to Have

Direct experience with Saudi equities and brokerage operations.
Experience working with Saudi brokerages, custodians, banks, exchanges, or other financial-market infrastructure providers.
Familiarity with the operational requirements associated with the Saudi Exchange and local securities settlement infrastructure.
Experience helping launch a new brokerage operation, market, product, legal entity, or operational function.
Experience within a fintech, broker-dealer, clearing firm, custodian, exchange, or technology-driven financial institution.
Experience designing operational controls, reconciliations, reporting, metrics, and escalation frameworks.
Experience identifying and implementing automation or process improvements within brokerage operations.
Arabic and English communication skills preferred.

We Offer

Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

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Brokerage Operations Manager - Saudi

Job description