Business Analist Confirmed – Boeteplatform
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Job description
About the Position
Business Analist Confirmed – Boeteplatform
Join Boeteplatform as a Business Analist for a pivotal role in optimizing digital processes within the justice system in Brussels, Belgium.
Duration: 15 months
Dates: 07/12/2026 - 31/03/2028
Location: Brussels, Belgium
Responsibilities
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Business Analysis and Process Optimization
- Performing business analyses, including the creation of as-is and to-be process flows.
- Identifying improvement opportunities in data quality and process flows.
- Analyzing and optimizing data exchange between Police, Federal Public Service Mobility, Public Prosecutor's Office, Courts, and other stakeholders.
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Project Support and IT Guidance
- Drafting clear and detailed user stories with corresponding acceptance criteria.
- Monitoring IT suppliers during functional analysis and User Acceptance Testing (UAT).
- Reporting to the Project Manager on risks, bottlenecks, dependencies, or other obstacles.
- Ensuring meticulous and accessible documentation on collaboration tools.
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Stakeholder Management and Standardization of Procedures
- Supporting the Public Prosecutor's Office (OM) in establishing a uniform approach to recidivism in traffic offenses.
- Facilitating working groups and consultation sessions with various stakeholders (Public Prosecutor's Office, Courts, Federal Public Service Mobility, Police).
- Coordinating business analysis for the central recidivism database for traffic offenses.
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User Support and Knowledge Sharing
- Creating clear user manuals for end-users of the applications.
- Developing and supporting training sessions on the use of new or modified functionalities.
Requirements
Roles
- Business Analyst Confirmed
Languages
- Dutch Passive knowledge
- English Passive knowledge
- French Passive knowledge
Skills
- Confluence Junior
- Stakeholder Management Confirmed
- BPMN Confirmed
- Jira Junior
Experience
- Minimum of 5 years for a senior profile
Education
- Bachelor's degree in a relevant field
Additional Requirements
- Experience with project management methodologies (PRINCE 2, AGILE)
- Experience with projects involving multiple data flows from different parties is a plus
- Experience with government projects is a plus
- Good understanding of English + fluent French or Dutch speaking and good comprehension of French or Dutch respectively
- Affinity with traffic and justice context is an asset
We Offer
- Competitive salary
- Opportunity to work in a dynamic and impactful environment
- Professional growth and development opportunities
About the Company
Boeteplatform is responsible for coordinating the organizational and digital processes of the Justice system since 2017. The program implements digitalization projects that contribute to better enforcement of fines and reducing the administrative workload within the Justice system, the police, and other partners in the criminal justice chain.
The main objectives of Boeteplatform are:
- Accelerating the processing of fines
- Reducing the workload of those involved in the criminal justice chain through a chain approach
- Digitizing information processing
- Improving the financial execution of penalties
- Enhancing public service delivery
In the context of the digitalization of Justice, there is also the significant challenge of improving communication with citizens and clarifying it. Justice is a service provider to citizens and society; accessibility of this service is necessary to increase citizens' trust in Justice and ensure better legitimacy of Justice and its societal role.
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