Business Analyst

About the Position

We are seeking a Business Analyst to join our team working on an insurance and financial operations platform. The product includes customer onboarding, case management, document workflows, approvals, external integrations, reporting, and internal operational tools.

About the Project

This role sits between product, business stakeholders, engineering, QA, and design. It requires strong spoken English for workshops, requirement clarification, user story discussions, demos, and day-to-day communication with international clients and delivery teams.

Responsibilities

• Collect, analyse, and document business requirements for web platforms, integrations, workflows, and reporting features.
• Facilitate discovery sessions, refinement meetings, stakeholder interviews, and requirement validation workshops.
• Prepare user stories, acceptance criteria, process flows, data mappings, and API-level business requirements.
• Work with product owners and designers to clarify user journeys, roles, permissions, and edge cases.
• Support developers and QA during implementation by clarifying logic, scenarios, and acceptance conditions.
• Analyse existing processes and propose practical improvements to reduce manual work and ambiguity.
• Support UAT, release preparation, demo sessions, and backlog prioritisation.

Requirements

• 3+ years of commercial experience as a Business Analyst in software development projects.
• Experience working with web platforms, SaaS products, internal systems, or integration-heavy projects.
• Strong skills in user stories, acceptance criteria, BPMN/process flows, use cases, and requirements documentation.
• Understanding of REST APIs, data structures, system integrations, and basic technical constraints.
• Experience with Jira, Confluence, Figma, Miro, or similar collaboration tools.
• Ability to manage ambiguity, ask precise questions, and align stakeholders around clear scope.
• Strong spoken English - B2+ or higher for direct workshops and client-facing communication.

Nice to Have

• Experience in fintech, insurance, banking, healthcare, logistics, or enterprise workflow platforms.
• Experience with data mapping, reporting requirements, or analytics-related features.
• Experience supporting UAT and working with distributed international teams.
• Experience with product discovery techniques is a plus.

We Offer

• Remote / Hybrid work options
• Opportunity to work on a cutting-edge insurance and financial operations platform
• Collaborative and dynamic team environment

About the Company

Infinity Technologies is a DBA name for Terrapps ltd, located in London, England. We are committed to delivering high-quality software solutions and fostering a culture of innovation and excellence.

Apply

If you are a Business Analyst who can turn complex business conversations into clear delivery-ready requirements, we would be glad to hear from you. Send us your CV and we will contact you to discuss relevant opportunities.