Business Analyst
Primary stack
Nice to have's
Job description
About the Position
We are looking for a Business Analyst to design the interfaces that wrap the agents we build. Voice flows, dashboards, eval review tools - everything a customer's team uses to operate a production AI system.
Responsibilities
- Partner with the engineering lead on each customer engagement.
- Design the operator-facing UI - review queues, eval dashboards, escalation tooling.
- Design the user-facing UI when the agent has one - voice flows, chat surfaces, inline assistants.
- Run usability sessions with the people who'll actually use the system.
- Maintain a tiny, opinionated design system across engagements.
Requirements
- 5+ years of product design, with at least one shipped product you can talk us through.
- Strong systems thinking - you don't paint pixels, you architect screens.
- You can prototype in Figma faster than most engineers can talk.
- Comfortable contracting (we will not be your only client; that's fine).
- You like working directly with engineers and customers, not through a PM.
Nice to Have
- Background in voice UX or conversational interfaces.
- You've worked on internal-tools / ops UX before.
- Drawing chops - illustrations, system diagrams, anything but stock icons.
Operations
Location: Remote / EU
Employment Type: Full-time / Part-time
Compensation: Not specified
Apply
About the Company
Want to be on our team? Tell us a bit about yourself and drop a CV. A real engineer reads every application - you'll hear back within five business days, including a “not this time.”
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Software development company with headquarters in Ukraine. Our main focus is on providing high-tech solutions to quickly achieve business goals. Technologies are being developed very quickly and business should keep up with them in order to succeed.We focus on technologies with which we have extensive experience. We know how to make applications capable to withstand heavy loads using cloud technology and nevertheless be cost-effective.