Business Analyst

About the Position

COFCO International, a global agri-business headquartered in Geneva, Switzerland, is seeking a skilled Business Analyst to join our team in Memphis, Texas. This role involves analyzing business processes, supporting CTRM applications, and ensuring quality assurance.

Responsibilities

• Requirements Gathering: Collaborate with business stakeholders and other project resources to obtain and document business requirements, both functional and non-functional, through interviews, workshops, and data analysis. Translate these requirements into clear and concise documentation.
• Business Process Analysis: Analyze existing business processes and workflows to identify areas for optimization, streamlining, and automation. Propose innovative solutions to enhance efficiency and productivity.
• Applications Support: Provide first and second-level support for the Softs US CTRM users, resolving applications processing issues and/or escalating the problems to Level 3 or vendor resources in case he/she is unable to resolve the issue.
• Feasibility Studies: Assess the feasibility of proposed processes/workflows and initiatives by conducting cost-benefit analysis, risk assessments, and impact analysis. Provide valuable insights to support decision-making and project prioritization.
• Data Analysis: Analyze data from various sources to identify trends, patterns, and opportunities for business improvement. Utilize data-driven insights to make informed recommendations.
• Solution Design: Work with the development team to design and create functional specifications, use cases, and user stories that effectively communicate business requirements to technical teams.
• Stakeholder Management: Build strong relationships with business stakeholders, project managers, and technical teams to foster collaboration and ensure a shared understanding of project goals and requirements.
• Change Management: Support the implementation of new processes and systems by facilitating change management activities, including training sessions, user acceptance testing (UAT), and user adoption initiatives.
• Documentation: Create and maintain comprehensive project documentation, including business requirements, process flows, use cases, and other relevant materials.
• Quality Assurance: Assist in testing efforts to ensure that the final solutions meet the defined business requirements and quality standards.
• Continuous Improvement: Stay updated on industry best practices, emerging technologies, and business trends to identify opportunities for continuous improvement and innovation.

Requirements

• 3+ years of experience in business process analysis and software quality assurance processes. This includes designing, defining, or streamlining work processes, documenting business processes, testing, and supporting CTRM applications.
• Experience in Commodity Trading and Risk Management (CTRM) systems OR Financial Accounting.
• Experience in trading environment or financial accounting.

We Offer

• Opportunity to work with a global agri-business leader.
• Be part of a team that provides the food the world needs in a responsible way.
• Competitive salary and benefits package.

About the Company

COFCO International is a global agri-business with a clear vision, strong values, and a positive culture, focused on being a leader in the global grains, oilseeds, and sugar supply chains. With 11,000+ people in 35 countries, our global portfolio includes assets across the Americas, Europe, Africa, Middle East, and Asia-Pacific. We trade with over 50 nations, while providing farmers unique direct access to the growing Chinese market.