Business Analyst

About the Position

We are seeking a Business Analyst to join our European gaming technology initiative at Software Mind. This role focuses on building engaging, responsible, and high-performing digital entertainment experiences, supporting the launch and continuous enhancement of our eInstant gaming platform offered in a Games-as-a-Service (GaaS) model.

Responsibilities

As a Business Analyst, you will:

• Gather, validate, and document business requirements through elicitation and collaboration with stakeholders and product owners.
• Translate business requirements into development-ready items by analyzing system capabilities and proposing effective solutions.
• Model and optimize business processes to enhance efficiency and product value.
• Identify risks, opportunities, and impacts of existing and proposed solutions.
• Create clear and concise functional specifications, translating technical concepts into accessible language for the wider team.
• Help clients define their needs in response to evolving business or regulatory contexts.
• Contribute to planning and coordination activities, supporting effective delivery.

Requirements

• 4+ years of experience as an IT Business Analyst.
• Previous experience in the betting, gambling, or online gaming industry is required.
• Solid understanding of Agile methodologies (Scrum, Kanban).
• Proven experience managing stakeholder expectations and facilitating discussions.
• Strong analytical and problem-solving skills.
• Skilled in requirement prioritization, scope management, and evaluating solution feasibility.
• Excellent documentation and communication skills, with the ability to express complex ideas clearly.

Nice to Have

• Business Analyst certification or completed relevant courses.
• Interest or hands-on exposure to project management, ability to assist in planning, coordination, or delivery tracking.
• Experience with large-scale projects or frameworks such as SAFe, Scaled Scrum, or Lean.
• Familiarity with complex data systems or integration environments.
• Technical background or a degree in Computer Science is a plus.
• Strong organizational and time-management skills.

We Offer

• Flexible and remote cooperation options.
• International projects with leading global clients.
• Travels related to international projects.
• Non-corporate atmosphere.
• Internal & external training.
• Well-being initiatives.

About the Company

Software Mind develops solutions that make an impact for companies around the globe. Tech giants & unicorns, transformative projects, emerging technologies, and limitless opportunities – these are a few words that describe an average day for us. Building cross-functional engineering teams that take ownership and crave more means we’re always on the lookout for talented people who bring passion and creativity to every project. Our culture embraces openness, acts with respect, shows grit & guts, and combines delivering results with enjoyment.