Business Analyst (contract base)

About the Position

Business Analyst (contract base)

We are seeking a skilled Business Analyst on a contract basis to join our team and play a pivotal role in the development of our USCB Unified API portal. This role is crucial in translating business objectives, regulatory requirements, and developer needs into clear technical requirements. You will collaborate with product managers, engineers, compliance teams, and external partners to deliver a best-in-class API portal that drives adoption, monetization, and seamless integration for third-party developers.

Responsibilities

• Requirements Analysis & Documentation

  • Conduct stakeholder interviews (product, legal, engineering, marketing) to gather business needs.
  • Define and document user stories, use cases, and acceptance criteria for API portal features.
  • Maintain a prioritized backlog in collaboration with the Product Owner.

• API Portal Feature Definition

  • Define functional requirements for:
    • Developer onboarding & authentication (OAuth2, API key management).
    • API documentation standards (OpenAPI/Swagger, code samples).
    • Sandbox/test environment for partner integration.
    • Analytics & reporting (API usage, developer engagement).
    • Monetization & billing (subscription tiers, rate limits).

• Compliance & Security Alignment

  • Ensure the API portal adheres to financial regulations (PSD2, Open Banking, GDPR).
  • Work with security teams to define authentication, authorization, and audit logging requirements.

• Process & Workflow Optimization

  • Map out API lifecycle processes (versioning, deprecation, developer support).
  • Define SLAs for API uptime, support response times, and escalation paths.

• Developer Experience (DX) & UX Collaboration

  • Work with UX designers to ensure an intuitive, developer-friendly portal.
  • Validate API documentation with external developers for clarity and usability.

• Cross-Functional Coordination

  • Act as a liaison between business, engineering, and QA teams to ensure alignment.
  • Support go-to-market (GTM) teams with developer outreach and training materials.

Requirements

• Required:

  • 3+ years of experience as a Business Analyst in fintech, SaaS, or API-driven products.
  • Strong understanding of REST APIs, OpenAPI/Swagger, and developer portals.
  • Knowledge of financial regulations (PSD2, Open Banking, GDPR) is a plus.
  • Experience with Agile methodologies (Scrum, Kanban) and tools (Jira, Confluence).
  • Excellent analytical, communication, and stakeholder management skills.

• Preferred (Bonus Skills):

  • Familiarity with API gateways (Azure APIM, AWS API Gateway).
  • Basic knowledge of authentication protocols (OAuth2, MTLS).
  • Background in developer relations or technical writing.

Performance Metrics

• API adoption rate & developer engagement.
• Reduction in requirement ambiguities leading to fewer development delays.
• Compliance adherence (audit readiness).
• Stakeholder satisfaction (internal & external).

We Offer

• Opportunity to shape a next-gen USBC API portal used by global developers.
• Work with cutting-edge open banking, financial APIs, and blockchain.
• Collaborative, fast-paced environment with growth opportunities.

About the Company

Join our team and contribute to the development of a next-generation API portal that will be used by developers worldwide. We offer a collaborative and dynamic work environment where your contributions will directly impact the success of our clients and partners.