Business Analyst – Contract Lifecycle Management, Temporary Assignment

About the Position

Business Analyst – Contract Lifecycle Management, Temporary Assignment

Sofia, Bosch Digital, Sofia City Province, Bulgaria

Bosch Digital – Together we shape tomorrow

We are Bosch Digital and we drive IT and digital business within Bosch.

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Responsibilities

• Support the team in day-to-day operational and administrative activities within a Salesforce CRM and Conga CLM environment, helping to ensure stable business continuity during maternity coverage.
• Collaborate with business stakeholders and the remaining project team to gather, clarify, and document requirements, change requests, and operational needs.
• Create clear, concise, and actionable user stories, acceptance criteria, process descriptions, and documentation in alignment with business needs.
• Help structure and prioritize incoming business requests, ensuring transparency and efficient follow-up with stakeholders and delivery teams.
• Work in close partnership with consultants, developers, and product owners to support implementation activities, provide clarification, and track open topics to closure.
• Actively participate in agile ceremonies and contribute to backlog refinement, planning, reviews, and follow-up activities.
• Support user acceptance testing and regression testing by preparing test cases, coordinating feedback, documenting results, and following up on defects.
• Take care of structured stakeholder communication, including status updates, meeting preparation, minutes, and follow-up tracking.
• Prepare and maintain functional, process, and project documentation to keep information transparent and up to date.
• Support roll-out, onboarding, and training activities for business users, especially by preparing materials and coordinating support requests.

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Requirements

• A degree in Information Technology, Business Informatics, Computer Science, Business Administration, or a comparable field.
• Practical experience as a Business Analyst, Consultant, or in a similar role in an IT project environment.
• Good understanding of CRM, sales, or contract-related business processes; experience with Salesforce CRM or CLM solutions is beneficial.
• Ability to gather, structure, and document requirements, user stories, acceptance criteria, process descriptions, and open topics in a clear and actionable way.
• Strong communication and collaboration skills, with the ability to work effectively with business stakeholders, consultants, developers, and product owners.
• Structured, reliable, and pragmatic working style, with the willingness to take ownership of operational and administrative tasks.
• Experience in agile project environments, ideally with knowledge of SAFe or similar agile frameworks.
• Ability to summarize, visualize, and present complex topics in a clear and understandable way.
• Fluent English skills.

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Nice to Have

• Experience with Conga CLM or another Contract Lifecycle Management tool.
• Familiarity with Salesforce CRM administration or operational support activities.
• Basic familiarity with the Microsoft Power Platform toolset.

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We Offer

• Competitive remuneration package
• Personal training plan (annual goals and budget)
• Open and friendly working atmosphere, stable work environment, positive office culture
• Collaborate with colleagues and teams from around the globe
• Work in a well-established and growing international company
• A variety of additional benefits like Multisport card, food vouchers, public transport card and many more

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About the Company

We are the digital pioneers within Bosch. Our competitive portfolio, deep understanding of Bosch needs, and long-standing expertise make us the go-to destination for accelerating IT and digital business. We work with and for almost all Bosch units. We foster a customer-centric, agile software culture that attracts digital talents and gives people and ideas room to grow. Bosch Digital supports and consults the entire Bosch Group with all its business units in implementing digital business and scalable solutions – and in marketing and selling them successfully to their customers and partners.

Whether in areas of automated mobility, Internet of Things, Smart Home solutions with innovative ideas we keep setting new standards to create integrated future. This is only possible with the help of a global network for more than 410,000 highly committed employees, with pioneers who break new technological ground every day. So why not join us in starting something remarkable?