Business Analyst

About the Position

Volue is a market leader in technologies and services that power the green transition. Volue provides innovative solutions, systems, and insights to industries critical to society. We are a technology company dedicated to powering those who power the world. We work with energy companies, grid operators, and infrastructure providers across 40+ countries, helping them forecast more accurately, trade with confidence, and operate critical infrastructure reliably.

We are looking for a Business Analyst to join our Product team in smartPulse Turkey. In this role, you will bridge business needs and technical solutions by working closely with customers and cross-functional teams to analyze requirements, improve business processes, and support the delivery of high-quality software solutions. You will play a key role in transforming business challenges into actionable product requirements, supporting product development through data-driven analysis, and contributing to the continuous evolution of our software solutions within the energy technology sector.

Responsibilities

• Analyze business requirements, operational processes, system behavior, and data flows to identify product and process improvement opportunities.
• Gather and evaluate customer needs and translate them into clear functional requirements, user stories, acceptance criteria, and technical analysis documents.
• Work closely with Product, Development, QA, and other stakeholders throughout analysis, development, testing, and release processes.
• Analyze data using SQL and available monitoring tools to investigate issues, validate system behavior, and support business decisions.
• Analyze APIs, integrations, and system-to-system data flows using tools such as Postman and Swagger/OpenAPI documentation.
• Investigate production issues by reviewing application behavior, logs, database records, API responses, and integration flows.
• Identify functional gaps, edge cases, dependencies, and potential risks during requirement and solution analysis.
• Track customer usage, system performance, and operational feedback to identify current and future product needs.
• Transform customer feedback, operational findings, and market insights into actionable product development requirements.
• Support testing and validation activities to ensure that delivered solutions meet defined business and functional requirements.

Requirements

• Bachelor's degree from related engineering departments of universities
• At least 4 years or more experience in Software Analysis
• Experienced in requirements gathering, writing use case diagrams
• Experienced in modeling and analysis of business processes
• Good knowledge of SQL, MongoDB, general knowledge of any software language (Javascript, C# and Python preferably)
• Knowledge of Project Management Principles (Agile / Scrum etc.)
• Willing to learn new and different products and technologies, open to development and able to adapt easily to different products and technologies
• High written and verbal communication skills and experience in documentation
• Effective communication skills and good command of English

We Offer

• Meaningful work with a clear connection to the energy transition - you will see how your contribution makes a difference.
• Flexible working arrangements and a culture built on trust and autonomy.
• Competitive compensation that reflects your experience and the market.
• An international and collaborative environment, with colleagues across 40+ countries.
• Real influence over how your role develops - we welcome people who want to grow with us.

About the Company

Volue is a market leader in technologies and services that power the green transition. Volue provides innovative solutions, systems, and insights to industries critical to society. The company is headquartered in Oslo, Norway, and active in 40+ countries. Founded in 2020, Volue employs over 800 people and is dedicated to powering those who power the world.

At Volue, we believe that in order to be a successful company, we need to bring everyone to the table. We actively build diverse teams because we know they make better decisions and create more value. By inclusion, we mean creating a sense of belonging and community at work. We want the people of Volue to feel welcome, valued, and encouraged to bring their whole, unique selves to work.

Volue is about people. From staff to clients, people are at the center of everything we do, and we always strive for a flat structure where everyone feels included, appreciated, and recognized for their individual efforts. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, cultural background, or religious beliefs.